Contact Centre Team Leader

The Bilingual Contact Centre Team Lead reporting to the Contact Centre Manager will provide service excellence by ensuring best service, quality and processing accuracy is met by all Contact Centre Representatives. The Contact Centre will operate from 8:00am until 9:00pm, Monday through Friday excluding statutory holidays observed in Ontario. Applicants...

**Position Information**: **Rotation/Shifts**: - Days, Monday to Friday, 8 hour shifts (08:00-16:00, 09:30-17:30).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a computerized Contact Centre environment or...

**Position Information**: **Rotation/Shifts**: - Nights, Sunday to Thursday, 8 hour shifts (23:00-07:00).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a computerized Contact Centre environment or equivalent...

**Job Posting Information**: - REPOST - Original job posting #94451**Rotation/Shifts**: - Days, Monday to Friday, 8 hour shifts (8:00-16:00, 09:30-17:30)- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a...

**Contact Centre Outbound Specialist**: - 431431BR **Job Category - Primary** - Call Center **Work Location** - 1595 Telesat Court **Employment Type** - Regular **City** - Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.50 **Workplace Model** - Hybrid **Pay Details** **Department Overview** "Welcome to TD. How can I...

**Bilingual Contact Centre Representative**: - 416849BR **Job Category - Primary** - Call Center **Work Location** - 1595 Telesat Court **Employment Type** - Regular **City** - Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** **Department...

**Work Location**: Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Department Overview** **Helping is at the heart of everything **we do **at **our **contact **centr **es **, **and **we’re **proud of the value that we can deliver **from 7am EST - 12am EST, **7-days **a week for more than 2 **7 **million...

416849BR **Catégorie d'emploi - Primaire** - Centre d'appels **Lieu de travail** - 1595 Telesat Court **Type d’employé** - Régulier **Ville** - Ottawa **Type d’horaire** - Temps plein **Province/état** - Ontario **Horaire** - 37.5 **Modèle en milieu de travail** - Hybride **Détails de la paie** **Apercu du service** **Aperçu du...

**Work Location**: Ottawa, Ontario, Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: $49,950 - 58,275 CAD **Department Overview** MBNA is a mono-line lender, offering a variety of credit card products and specializing in affinity partnerships. The MBNA Customer Assistance role is to work with customers to help...

**General Posting Information** **POSITION**: - Team Leader Call Centre**DEPARTMENT**: - Call Centre**CONDITIONS**: - Temporary Full-time for approximately twelve (12) months**HOURS**: - Approximately 75.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings- **WAGE RANGE**: - Scale Minimum Maximum- NONU $35.24/hr $42.72/hr**RESPONSIBILITIES**: **Operations...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

**Consider an opportunity with the Medical Council of Canada (MCC)!** **Working at the MCC means being part of a dynamic team that ensures the highest standard of physician evaluation.** **Every member of our team, in any job, at any level, is involved in contributing to the health and well-being in Canada.** **You will be immersed in an exceptional work...

Introducing the National Arts CentreThe National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures...

**Position**:Sales Team Leader, JACK & JONES **Reports to**:Store Manager, JACK & JONES **Location**: JACK & JONES St-Laurent Centre **Why choose JACK & JONES?** Besides being a challenging and inspiring place to work, we value a positive work atmosphere and friendship. At JACK & JONES, we believe in designing an outstanding experience for our employees...

**If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!** **Position Summary**: This position reports to the Supervisor, National Operations Support Centre (NOSC). The team leader,...

**Work Location**: Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Department Overview **At TD Wealth Contact Center, our wealth specialists will work with you to help you achieve your financial goals through a comprehensive range of self-serve and phone support. Growing and making the most of your assets is...

Nous recherchons un agent de contact centre hybride expérimenté pour rejoindre notre équipe des services bancaires canadiens à Ottawa.À propos du rôleL'agent de contact centre hybride joue un rôle crucial dans la fourniture d'une expérience client exceptionnelle aux clients de TD Bank. Vous serez chargé(e) de répondre aux appels téléphoniques,...

**We are one of Canada’s Top Employers, Join Us** You will be licensed to sell personal lines insurance and you will have access to further resources to advance your knowledge, training, and ultimately, your career. In this role you will help our customers through a variety of insurance needs and generating referrals for complete coverage. **CONTACT...

Company Profile: **About Maximus** Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Italy, Saudi Arabia, Singapore, South Korea, Sweden...

It's fun to work at a company where people truly believe in what they are doing! **Job Description**: Job Summary: Essential Job Responsibilities- Answering calls professionally and responding to customer inquiries- Complete outbound calls related to escalations- Identify and escalate more complex issues to the research team- Ability to deal with difficult...