Front Desk Receptionist

3 weeks ago


Vancouver, Canada Hayer Health and Physiotherapy Inc. Full time

Full Job Description

Hayer Health and Physiotherapy provides a comprehensive approach to rehabilitation, treating a variety of injuries related to sports, work, and those resulting from motor vehicle accidents. Our team consists of experienced and dedicated healthcare professionals who are looking to make a difference in the community.

Responsibilities include but are not limited to:

- Participate in daily administrative operations of clinic: Assist with day-to-day clinic needs such as providing customer service to patients, assisting with general administrative duties, and scheduling patient appointments
- Interacting with clients and fielding patient inquiries
- Accepting payments and submitting insurance coverage
- Scanning and filing confidential documentation
- Preparation of necessary paperwork
- Corresponding with third-party insurers with regards to treatment coverage
- Inventory checks/restocking

*Cleaning

We are looking for an individual with the following skills/attributes:

- Customer-service oriented
- Flexible and able to deal with high stress situations
- Responsible and keen to ensure that all duties are executed well
- High attention to detail
- Above-average computer skills (typing speed of minimum 50 wpm)
- Organized and trustworthy (able to handle cash and confidential information)
- Ability to work independently and proactively
- Capable of multitasking in a fast-paced environment
- Proficiency in the English language (both spoken and written)
- Ability to speak another language
- Ability to establish priorities, work independently and proceed with objectives with mínimal supervision
- Ability to exercise accuracy, confidentiality, tact, and discretion
- Strong computer literacy and proficiency (MS Office, EMR software experience an asset)
- Efficient with strong time management skills, organizational skills and the ability to prioritize independently.
- Outstanding interpersonal and communication skills both verbal (written, phone, and in-person)
- Strong customer service skills (working with difficult clients including conflict resolution)
- Strong task prioritization and organizational skills
- Previous receptionist experience and/or sales experience.
- Proficient with technology/computers as well as Microsoft Office.
- Experience with Jane app software is an asset.

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Schedule:

- TBD - flexible

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Job Types**: Full-time, Part-time
Part-time hours: 8-28 per week

**Salary**: $18.00-$25.00 per hour

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Our customers and team abide by the current BC PHO for healthcare facilities. We encourage all to wear masks in the facility.

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (required)
- receptionist: 1 year (required)

Work Location: In person

Expected start date: 2023-07-17



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