Front Desk Receptionist

3 weeks ago


Vancouver, Canada Nest Dental Full time

**Duties**:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk area
- Provide excellent customer service by addressing patient inquiries and concerns
- Perform data entry tasks and maintain accurate patient records
- Assist with insurance verification and billing processes
- Coordinate with dental staff to ensure smooth patient flow
- Maintain cleanliness and organization of the reception area

**Qualifications**:

- Previous experience in a customer service or receptionist role preferred
- Knowledge of dental office procedures and terminology is a plus
- Strong customer support skills with the ability to handle difficult situations professionally
- Excellent verbal and written communication skills
- Proficient in proofreading documents for accuracy
- Familiarity with office equipment and basic computer skills
- Experience with data entry
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
- Exceptional phone etiquette and interpersonal skills

**Job Types**: Full-time, Part-time

**Salary**: $25.00-$30.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (preferred)

Ability to Commute:

- Vancouver, BC V5V 4G2 (required)

Work Location: In person



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