Administrative Assistant and Customer Service

2 weeks ago


Stratford, Canada Expressway Ford Lincoln Full time

**Administrative Assistant and Customer Service Consultant**

**Expressway Ford Lincoln** is a family-owned and actively operated automotive dealership with two locations: New Hamburg and Stratford, ON. We have been working to exceed client expectations, in the greater Perth County-Waterloo Region area for more than 40 years, and seek to grow our business every year.

Expressway Ford Lincoln seeks to provide a comfortable, trusting, and respectful atmosphere for both employees and clients to conduct business. In a multi-faceted role, the Administrative Assistant and Customer Service consultant, will support our Sales, Service, and Parts teams, and maintain positive working relationships within the automotive dealership.

**Abilities and Attributes**
- Positive nature and optimistic outlook
- Ability to build rapport with both customers and colleagues
- Excellent conversational skills over different mediums
- Computer competency
- Willingness to learn and broaden knowledge/experience
- Available to work, onsite, fulltime, Monday through Friday
- Valid driver’s license

**Required Skills and Qualifications**
- Excellent organization and time management skills
- Ability to multitask and adjust priorities as needed
- Strong verbal and written communication skills
- Proficiency in spreadsheet software and data entry

**Preferred Skills and Qualifications**
- Secondary school diploma or equivalent
- Office administration experience/training
- Experience in refining and developing processes
- Familiarity with Microsoft Office, Google Docs, and Social Media platforms

We value our team highly at Expressway Ford Lincoln and the Administrative Assistant position is a customer facing role requiring customer service skills. The job involves welcoming customers, answering and directing phone calls, responding to requests from customers and supporting Sales, Service, and Parts team members with administrative duties. The Customer Service component of the position requires assisting with service customer coordination, retention, loyalty support; completing daily deposit reconciliation. Occasionally, the individual in this role will assist with the pick up and delivery of vehicles.

This is a new role within the dealership which provides opportunity for further development, and career advancement within the company.

If you’re excited to join our Team, we want to hear from you. We thank all applicants who apply, however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $40 000 to $45 000 per year

**Benefits**:

- Extended health care and dental benefits
- Life Insurance, AD & D, Short-Term Disability
- RRSP matching Program
- Company trips/events
- Employee assistance program

**Schedule**:

- Monday to Friday
- Average of a 40-hour work week

**Work Location**: Stratford, ON.

**Job Type**: Full-time, Permanent

**Work Location**: In person

**Expected start date**: 2024-02-05

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Stratford, ON N4Z 1A1 (required)

Ability to Relocate:

- Stratford, ON N4Z 1A1: Relocate before starting work (required)

Work Location: In person



  • Stratford, Canada Discover Chiropractic Full time

    **Administrative Assistant/Receptionist** - Discover_ Chiropractic Stratford, ON **Job details** **Job type** Part-time **Qualifications** - Customer service: 2 years (required) - Administrative assistant: 1 year (preferred) or - Receptionist: 1 year (preferred) **Full Job Description** **Employment opportunity: Discover Chiropractic, Stratford,...


  • Stratford, Canada Stratford Nissan Full time

    Join the enthusiastic team of Stratford Nissan as a Receptionist/Administrative assistant. **Responsibilities**: - Greet and direct visitors in a professional manner. - Answer and direct incoming calls. - Maintain a neat and organized reception area. - Perform basic administrative tasks such as filing, copying, scanning, and data entry. - Provide general...


  • Stratford, Canada Sunrise Health Services Full time

    **Job Summary**: As an Administrative Assistant, you will provide front desk administrative support to ensure efficient operation of the office. **Responsibilities**: - Perform general administrative duties, including answering phone calls, scheduling appointments, and managing calendars for multiple practitioners - Provide exceptional customer service and...


  • Stratford, Canada FORM Osteopathy Full time

    '''Job Overview: **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner - Provide general administrative support such as filing, data entry, and document preparation - Manage office supplies and inventory - Scheduling appointments and maintaining practitioner calendars - Perform basic bookkeeping tasks - Provide excellent...


  • Stratford, Canada C.R. Plastic Products Full time

    This position is responsible for providing superior customer relations service to both external customers and internal customers by providing product and service information, resolving product and service matters and handling any other issues that may arise. **Responsibilities**: **Customer Service/Sales**: - As the first point of contact, professionally...


  • Stratford, Canada VISTECH MANUFACTURING SOLUTIONS Full time

    VisTech Manufacturing Stratford is rapidly establishing itself as an industry leader by focusing on the needs of the customer in a very dynamic and demanding industry. VisTech prides itself in working with customers in continually finding ways to meet customer needs while offering ideas to reduce cost and improve quality. We provide outstanding value in our...


  • Stratford, Canada MVA Stratford Inc. Full time

    **Job description** - **Are you looking for an exciting and fulfilling career supporting world class automakers?**_ At MVA Stratford we are committed to exceeding customer expectations and striving towards continuous improvement through excellence in all aspects of Safety, Quality, Cost, Delivery, and Management. We believe the key to our success is our...

  • Customer Service

    5 days ago


    Stratford, Canada Stratford Business Centre Full time

    Stratford Business Centre is looking for an enthusiastic person to work in our fast paced digital print shop. Excellent customer service skills, attention to detail and the ability to multitask are essential to this position. Experience with office/printing equipment and strong computer skills are considered assets. Hours are Monday to Friday...


  • Stratford, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...


  • Stratford, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...


  • Stratford, Canada Stratford Summer Music Full time

    Summer Music offers a fast-paced setting where no two days are alike, and the locations are constantly changing. Hours are based on 35-hours per week Monday-Friday, with evening and weekend hours as required. You _**must **_be available to work evenings and most weekends during the summer 4-week festival. First aid, CPR and mandatory training will be...


  • Stratford, Canada Souris Quick-Stop Full time

    We are looking for a driven and dedicated individual to join our team. Responsibilities of the Customer Service Associate include daily transactions, stocking merchandise, cleaning the displays and maintaining a clean and sanitary environment for customers. - Approximately 16-24 Hours A week - Must have open availability to work all types of shifts (Evening...


  • Stratford, Canada Huron Perth Healthcare Alliance Full time

    POSITION: Administration Assistant, Huron Perth & Area Ontario Health Team REPORTS TO: Director, Huron Perth & Area Ontario Health Team DATE REQUIRED: As soon as possible JOB SUMMARY: The Administration Assistant is a member of the OHT Secretariat and responsible for administration functions within the Huron Perth & Area Ontario Health Team (HPA...

  • Executive Assistant

    5 days ago


    Stratford, Canada Festival Hydro Inc. Full time

    Festival Hydro is a distribution company serving 22,000 customers in seven municipalities in Stratford and surrounding areas. We are a progressive utility looking for an incumbent that supports our ongoing commitment to customer and operational excellence. The Executive Assistant, with a high level of professionalism and confidentiality, will be responsible...


  • Stratford, Canada University of Waterloo Full time

    Overview: The Student Services Support Coordinator is responsible for providing initial assistance and advice to students seeking academic guidance. The incumbent provides proactive, student-focused, and exceptional front-line academic service, in a variety of formats. This position handles each interaction professionally, effectively, empathetically and in...


  • Stratford, Canada Stratford Nissan Full time

    **Showroom Host and Customer Reception** UpAuto is a premier automotive dealership that prides itself on its relentless pursuit of excellence in team and community relations. We are currently looking for someone who shares these values to join the team in the role of **Showroom Host and Customer Reception** for our Hanover Honda Dealership. **Role...

  • Pharmacy Assistant

    7 days ago


    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in...

  • Pharmacy Assistant

    Found in: beBee jobs CA - 5 days ago


    Stratford, Ontario, Canada Walmart Canada Full time

    Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the...


  • Stratford, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...


  • Stratford, Canada WC Dill and Company Inc Full time

    We would require someone with computer skills, basic knowledge of simply accounting or quick books. Strong knowledge in reconciliation of accounts. A valid drivers licence would be required as we are located on the outskirts of town. Rate of pay and hours would be discussed at interview. Pay will based upon experience. **Job Type**: Permanent **Salary**:...