Customer Experience Associate

2 weeks ago

Stratford, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 20

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Casual

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Stratford

**Work Location**
- 41 Downie Street

**Job Expires**
- 20-Jan-2023

  • (Can) Cashier

    7 days ago

    Stratford, Canada Walmart Full time

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...

  • Customer Experience Associate

    7 days ago

    Stratford, Canada TD Bank Full time

    411404BR Retail Banking - Customer Service Stratford, ON June 8, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Customer Experience Associate

    4 weeks ago

    Stratford, Canada TD Bank Full time

    403896BR Retail Banking - Customer Service Stratford, ON March 22, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Customer Experience Associate

    4 weeks ago

    Stratford, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • OMNI Customer Fulfillment Associate

    4 days ago

    Stratford, Ontario, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • OMNI Customer Fulfillment Associate

    4 days ago

    Stratford, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Part-time Omni Customer Fulfillment Associate

    5 days ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Part-time Omni Customer Fulfillment Associate

    4 weeks ago

    Stratford, Canada Walmart Canada Full time

    **Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...

  • Sales Associate

    3 weeks ago

    Stratford, Canada Northern Reflections Ltd Full time

    The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations of the store. **Job Duties**: - Meet or exceeds daily personal sales goals...

  • Ecommerce Store Associate

    4 weeks ago

    Stratford, Ontario, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Merchandising Store Associate

    4 weeks ago

    Stratford, Ontario, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics...

  • Administration and Human Resources Associate

    4 days ago

    Stratford, Canada CULLITON Inc. Full time

    Administration and Human Resources Associate Since 1932, CULLITON has delivered unsurpassed quality and value to our customers. CULLITON plumbers, electricians, HVAC and sheet metal technicians install, service and maintain the systems that help leading organizations and growing businesses keep their facilities productive, comfortable and safe. CULLITON is...

  • Sales Associate

    3 weeks ago

    Stratford, Canada Northern Reflections Full time

    Northern Reflections is looking for a Sales Associate to join our store team. The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations...

  • Mechanical Estimating Associate

    3 days ago

    Stratford, Canada CULLITON Inc. Full time

    CULLITON is seeking a motivated individual to join our estimating team as a Mechanical Estimating Associate working from our head office in Stratford, Ontario. **About CULLITON** CULLITON is a leading multi-trade contractor, providing Mechanical, Electrical, and HVAC installations and service to the Industrial, Commercial, and Institutional (ICI) sectors...

  • Retail Sales Associate

    4 weeks ago

    Stratford, Canada Stratford Festival Full time

    **What type of jobs do you hire for?**: Seven people work behind the scenes for every actor you see on our stages! We regularly hire in these areas: - Production (Props, Wardrobe, Stage Management) - Marketing and Fundraising - Audience Development (Call Centre, Cafés & Catering, Retail, Ushers) - Education - Administration - Facilities & Building...

  • Warehouse Associate

    2 weeks ago

    Stratford, Canada Carman's foto source Full time

    **Description** Under the direction of the company managers and with safety, efficiency and customer service a priority, the warehouse associate is accountable to facilitate the storing, moving and shipping of supplies, stock and materials, effectively managing the timely flow of order processing. **Responsibilities** Plan and co-ordinate the timely...

  • Warehouse Associate

    4 weeks ago

    Stratford, Canada Carman's foto source Full time

    **Description** Under the direction of the company managers and with safety, efficiency and customer service a priority, the warehouse associate is accountable to facilitate the storing, moving and shipping of supplies, stock and materials, effectively managing the timely flow of order processing. **Responsibilities** Plan and co-ordinate the timely...

  • Production Associate

    4 days ago

    Stratford, Canada Stance Healthcare Inc. Full time

    Stance Healthcare has immediate openings for Production Associate for our Stratford facility for straight day shift. **Position Summary**: The Production Associate is an integral member of the Stance Healthcare Production team. The position requires a high degree of skill and adaptability in order to keep up with changing priorities in a fast-paced...

  • Production Associate

    4 weeks ago

    Stratford, Canada Stance Healthcare Inc. Full time

    Stance Healthcare has immediate openings for Production Associate for our Stratford facility for straight day shift. **Position Summary**: The Production Associate is an integral member of the Stance Healthcare Production team. The position requires a high degree of skill and adaptability in order to keep up with changing priorities in a fast-paced...

  • Sales Associate

    3 days ago

    Stratford, Canada Rhumba Full time

    Rhumba has an immediate position for a friendly, reliable and motivated sales associate for our ladies boutique in downtown Stratford. If you have a passion for fashion, enjoy working independently within a team environment and have strong customer service skills this job could be for you! **Job Types**: Part-time, Permanent Part-time hours: 20 per...