Partner Account Manager

3 weeks ago

Toronto, Canada Pigment Full time

**Our story so far...**

Pigment’s mission is to enable people and businesses to make better decisions.

Founded in 2019 by Romain Niccoli (ex founder and CTO of Criteo) and Eléonore Crespo (Index Ventures and Google), Pigment is a fast-growing international scale-up that raised over $160M+ to become the central business planning solution powering Finance, HR, Sales, and Marketing decisions.

We serve fast-growing companies including Gong, Carta, BlaBlaCar, Ledger, Deliveroo, Brex, Melio, and Spendesk to name a few

This will be a hybrid role.

**What we do**

Pigment is a SaaS planning platform that enables any business to play with business data in a safe, fun and collaborative environment.

It is an intuitive platform, which anyone can use and understand, that allows leaders and teams to analyze all of their business data better and anticipate the impact of their decisions with unprecedented speed and flexibility.

Join a forward-thinking team (from Meta, Google, Criteo, Datadog and others) that likes to move fast, work smart and solve big challenges as a team on this exciting journey

**What you'll do**:

- Serve as a trusted advisor, the primary point of contact, and ambassador for Partners and Pigment alike to ensure Partner success
- Anticipate partner needs and facilitate coordination through onboarding and ongoing day-to-day actions
- Guide partners to expand existing client relationships and foster new accounts resulting in increased software revenue
- Facilitate and manage partner business planning, QBRs, assessments, etc.
- Facilitate and manage partner interactions with Pigment Team (Marketing, Product, Pre-Sales, Sales, Services, Enablement, Customer Success, Partner Operations, and Executive Leadership)
- Collaborate with cross-functional teams to develop strategies to innovate solutions and generate deals
- Manage Partner and Pigment Account Mapping to ensure the pipeline is optimized and deals are moving seamlessly through the sales cycle
- Evaluate and align marketing plans and action items
- Handle administrative functions related to Partner Account and ensure internal tools are updated and sales hygiene is maintained
- Establish methods to track the quality of partner account data
- Support Partners and internal stakeholders' ad-hoc requests and jump in where needed (e.g., workspace creation, legal agreement support, webinars, etc.)

**Who you are**:

- Experience in alliances, account management, sales, or professional services at a software/SaaS company or consulting/implementation provider
- Proven track record of building strong C-level executive and/or partner practice lead relationships
- A team player with a deep sense of empathy and dedication
- Highly detail-oriented and execution focused
- Experience in preparing and delivering presentations targeted to a senior audience
- Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
- Ability to adapt to a rapidly changing product and respond strategically to partner needs
- Experience meeting multiple objectives in an entrepreneurial environment with little supervision
- You speak English fluently
- BA/BS degree required, MBA or other relevant advanced degree preferred

**What we offer**:

- Competitive compensation package
- Stock options to ensure you have a stake in Pigment's growth
- We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Paris, and London
- High-end equipment (based on stock/availability) to do your work in the best conditions.

How we work:
- Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet.
- Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community.
- Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission.
- Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment.

Position can be based in New York or remotely in the US

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