Operations and Customer Service Specialist
3 weeks ago
**CDC Computers** is a one-stop tech solutions provider specializing in retail and B2B sales. We’re all about empowering our community through technology, and we're on the lookout for multi-skilled individuals to join our dynamic team.
**Why CDC Computers?**
- Work in a collaborative, fast-paced environment.
- Gain hands-on experience in various operational roles.
- Exclusive employee discounts on tech products.
- Opportunities for growth and advancement.
- Competitive base salary plus bonus programs.
**Responsibilities**:
**The Operations and Customer Service Specialist will be responsible for, but not limited to**:
- Cashier duties including handling transactions and customer queries.
- Maintain customer accounts are up to date.
- Receptionist roles such as greeting customers and handling calls.
- Retail Floor Administration including stock management and display organization.
- Shipping & Receiving operations.
- Basic purchasing tasks.
- Handling RMA and logistics.
- Scheduling service appointments.
- Basic bookkeeping tasks.
**Qualifications**:
- Previous experience in retail, customer service, or operational roles is preferred.
- Strong multitasking abilities.
- Excellent communication and interpersonal skills.
- Basic computer skills and familiarity with Microsoft Office.
- Ability to work on weekends and holidays.
- English as your primary language for both Written and Spoken.
**Bonus Points For**:
- Experience in multiple roles mentioned above.
- Proficiency in using point-of-sale systems.
- Knowledge or interest in technology and gadgets.
**How to Apply**:
To become a part of the CDC Computers team, send your resume along with a cover letter detailing your relevant experience.
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