Specialist, Operations

1 week ago


Winnipeg, Canada Cushman & Wakefield | Stevenson Full time

**Position Title**:Specialist, Operations

**Department**: Operations

**Employment Type**: Full-Time

**Application Deadline**: March 15, 2024

**MISSION**

Our clients count on us for trusted knowledge, guidance and support to help them make important decisions. We empower our partners and employees alike so that together, we create a lasting legacy in our communities.

**VISION**

An innovative real estate team transforming our industry and redefining the client experience.

**VALUES**

Together, We Do More

**About the Company**:

- Cushman & Wakefield | Stevenson_ is a full-service commercial real estate firm in Winnipeg, Manitoba that provides solutions in brokerage, property management, and advisory services.

We are looking for a Specialist, Operations to join our team. If you are a detail-oriented professional looking for a fun, hardworking and collaborative team that supports learning and continuous improvement, we want to meet you

**Summary**:
The Specialist, Operations is a dynamic administrative professional who excels at supporting a team in a diverse, fast-paced office environment. The Specialist, Operations is responsible for ensuring that the day-to-day operations of the company run smoothly; including coordinating file storage, managing office supplies and office equipment. The Specialist, Operations serves as the primary point of contact for third-party vendors and is the lead for the business’ front end office.

The Specialist, Operations reports directly to the Manager, Business Solutions.

**Required Skills and Abilities**:

- Post-secondary degree or diploma in Business Administration or a related field; a combination of education and related work experience will be considered.
- Minimum of three (3+) years of direct office administration experience in an operations focused environment.
- Background in commercial real estate considered an asset.
- Background in procurement/vendor management an asset.
- Experience managing vendors.
- Intermediate to advanced skills with the Microsoft Office Suite, particularly Microsoft Excel, including the creation of databases, pivot charts and data analysis.
- Knowledge of customer service standards and procedures.
- Knowledge of project management principles an asset.
- Excellent verbal and written communication skills.
- Excellent planning and problem-solving skills which utilize data and critical thinking.
- Effective time management skills.
- Ability to establish and maintain effective working relationships within an interdisciplinary team.
- Ability to work independently and as part of a team.
- Strong customer service skills and a diplomatic approach to successfully building relationships with and solve problems for internal and external customers.
- Ability to work under pressure and achieve quality results while handling multiple demands and competing priorities.
- Mature and self-motivated team player with good conflict-resolution and people management skills.
- Commitment to personal growth and integrity through confidential and ethical behaviour in the performance of all duties.
- Ability to work effectively in a rapidly growing/changing environment with a high degree of resourcefulness and adaptability
- Communication Skills - Ability to communicate effectively and professionally, both oral and written with both internal and external stakeholders; Experience communicating with media an asset
- Relationship Skills -Ability to develop and sustain cooperative working relationships at all levels of the organization; be a mature and self-motivated team player with good conflict-resolution and people management skills; develop productive relationships with vendors
- Organizational Skills - Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, ability to project manage and delegate where applicable
- Decision Making Skills - Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.

**Duties and Responsibilities**
- Coordinates workspace set-up, tech set-up, security access fobs, parking, etc.
- Provides support to the Human Resources team in the onboarding of new employees; provides operational building tours and introductions of new employees to staff.
- Provides administrative support, including filing, general office maintenance
- Provides reception coverage support, concerning general office functions, including photocopier maintenance, supply orders and stock levels. Receive and interact with incoming visitors.
- Coordinates use of and access to corporate resources, including conference call lines.
- Supports corporate projects through participation as part of project teams, as assigned.
- Acts as first point of contact for assigned third-party vendors including but not limi


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