Manager, Healthcare Strategy

3 months ago

Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

**Why this role is important?**

**Manager, Digital Health Strategy**

**Location**: 243 Consumers Road, Toronto, Ontario, M2J 4W8**

**Shoppers Drug Mart is a leader in the digital health industry, dedicated to improving the quality of healthcare services through innovative technology solutions. We are seeking a dynamic and results-oriented Manager, Digital Health Strategy to join our team. Reporting into the Senior Director, Digital Health Growth, you will play a crucial role in driving growth, operational efficiency, and strategic direction for our digital health initiatives.**

**Why this role is important?**

**We are seeking a highly motivated and experienced Manager of Digital Health Strategy with a strong focus on patient engagement. As the Manager, you will play a pivotal role in developing and implementing strategies to enhance patient engagement through digital health initiatives. You will collaborate with cross-functional teams to drive the adoption of digital tools and technologies that improve patient experiences and outcomes.**

**Responsibilities**:

- ** Develop and execute comprehensive digital health strategies to optimize patient engagement throughout the healthcare journey.**
- ** Collaborate with cross-functional teams to integrate patient-centric digital solutions into existing healthcare workflows and processes.**
- ** Conduct market research and analysis to identify emerging trends and best practices in patient engagement.**
- ** Lead the development and implementation of patient-centric digital health initiatives.**
- ** Monitor and analyze patient engagement metrics to measure the effectiveness of digital health initiatives.**
- ** Analyze patient feedback, market trends, and industry best practices to identify opportunities for continuous improvement.**
- ** Lead the design and implementation of innovative digital platforms and tools aimed at enhancing patient communication, education, and empowerment.**
- ** Collaborate with marketing and communications teams to develop engaging content and campaigns that resonate with patients and drive participation.**
- ** Establish metrics and KPIs to measure the effectiveness of patient engagement initiatives and track progress over time, as well as responsibility for metrics that ladder up to broader business objectives**
- ** Cultivate strategic partnerships with external vendors, technology providers, and healthcare organizations to advance our digital health agenda.**

**Requirements**:

- ** Bachelor’s degree in a related field**
- ** Proven experience in project management, particularly in digital health or healthcare-related projects.**
- ** Strong analytical skills and the ability to perform data analysis for informed decision-making.**
- ** Excellent communication and interpersonal skills for effective stakeholder management.**
- ** Demonstrated ability to handle multiple tasks and meet deadlines in a fast-paced environment.**
- ** Strong attention to detail and a commitment to quality.**
- ** Knowledge of digital health regulations and compliance is a plus.**
- ** Proficiency in project management tools and software.**
- ** Strong organizational and problem-solving skills.**
- ** Ability to work independently and as part of a collaborative team.**

**We are committed to creating an inclusive and diverse work environment. We encourage individuals from all backgrounds to apply.**

**Why Shoppers?**

**At Shoppers Drug Mart, we have always remained true to our belief that the root of our success lies with our people. We pride ourselves on providing more ways to care about our patients, customers, and community. We offer unique work, and the benefits you would expect from a large corporation, all with a smaller company feel, as well as**:

- **A high-energy and varied workplace that strives for and rewards excellence.**:

- **Competitive pay structures, rewarding strong and consistent performance**:

- **A highly customizable benefits plan, including a vacation purchase option**:

- **Peer recognition programs**:

- **Employee discounts on in-store purchases**:

- **Opportunities for skill development and advancement in your work**:

- **Learning and development through our SDM University**:

- **A strong culture of charitable and community involvement**:

- **A unique chance to work with an organization tha

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