Sales and Catering Manager

6 days ago

Nisku, Canada Coast Nisku Inn & Conference Centre Full time

**Full job description**

The Senior Sales Manager will be responsible for selling and booking the coast Nisku Inn & conference cent Hotel, rooms and Convention Centre to clients while increasing utilization of our facilities and overseeing the Sales department.

**Primary Responsibilities**:

- Meeting with prospective and existing clients to increase bookings and sales of the hotels facilities, acting on and coordinating specific client requests to ensure 100% customer satisfaction.
- Building our corporate client list and working on new business development strategies to increase our use of our hotel and facilities to local and out of town market groups and organizations.
- Leading and motivating the Sales Team to assist them in achieving the established goals and supporting them in enhancing their skills while ensuring a high standard of customer service is maintained.
- Maintaining and exceeding our present level of achievement in the group and corporate market segment along with development of maximums group and individual business.
- Increasing utilization of our convention facilities by booking various meetings, seminars, banquets and conventions.
- Confirming in writing (according to hotel standards) all proposals and confirmation including contracts and function room outlines in coordination with the catering department. Periodically reviewing all group activity including signed contracts received reservation process, room release dates and catering contracts.
- Attending various trade shows, promotional events, and out of town meetings with prospective clients to promote our services to new and potential cliental.
- Working closely with all departments to ensure that proper information is received regarding groups, conventions, events, etc.
- Supplying weekly and monthly reports supporting productivity standard and records of contacts to the General Manager.
- Grow customer base within set accounts Coordinate various departments' participation in servicing accounts. Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. Develop and conduct persuasive verbal sales presentations to prospective clients.
- Cold-call prospects, including those generated by external sources of lead.

**Position Requirements**
- Superior negotiating skills, decision making capabilities, resourcefulness to conduct independent research and gather information to fully understand your market.
- Proven track record in sales required and previous hospitality sales experience preferred.
- Assist in creating Request for Proposal (RFP) responses to potential clients. Liaise with Catering, Rooms and Banquets services Work Environment and Context Work schedule varies and may include occasionally working on holidays and weekends for trade shows or out of town business trips.

**Required experience**:

- Hotel Sales : 1-3 years - Years Direct Hotel Sales Experience in Management in Hotels
- Strong communication skills;
- Excellent presentation skills Strong problem solving, organizational and interpersonal skills
- Self-motivated with the ability to work in a fast paced and constantly changing environment
- Able to work well under pressure and meet monthly targets for bookings
- Professional appearance

Please submit Resume to:Human Resources,

We are an equal opportunity employer that truly values each employee.

Applications will be accepted until the position is filled. We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Monday to Friday / weekend in required

Supplemental pay types:

- Bonus pay
- Banquet gratitude percentage

Work Location: In person

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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