Medical Administrator/receptionist

4 days ago


Newmarket, Canada Newmarket Health & Wellness Center Full time

**Job Summary**:

- Greet and check in patients in a friendly and professional manner
- Schedule and confirm patient appointments using electronic medical records system(Universal Software).
- Answer phone calls and respond to patient inquiries
- Verify insurance information and assist with insurance claims processing
- Collect and process patient payments
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with medical staff to ensure smooth patient flow

**Responsibilities**
- Greet patients warmly and assist them with the check-in process.
- Managed phone systems to handle incoming calls, scheduled appointments, and addressed patient inquiries.
- Maintain accurate electronic medical records using systems such as Universal Scheduling
- Verify patient information and insurance details before appointments.
- Coordinate with medical staff to ensure timely patient care and follow-up.
- Process patient forms and documentation efficiently.
- Handle administrative tasks such as filing, data entry, and maintaining the front desk area.
- Uphold confidentiality and adhere to HIPAA regulations at all times.

**Skills**
- Proficiency in electronic medical records management.
- Experience with Epic or Dentrix software is a plus.
- Strong understanding of medical terminology and administrative procedures within a medical office setting.
- Excellent communication skills, both verbal and written.
- Ability to operate phone systems effectively for appointment scheduling and patient communication.
- Strong organizational skills with attention to detail to manage multiple tasks simultaneously.
- A friendly demeanor with a commitment to providing outstanding patient service.

Pay: $22.00-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Medical office: 1 year (required)

Work Location: In person



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