Operation Officer

4 months ago

Surrey, Canada BLS International Services Canada Inc Full time

**BLS International Surrey office is looking for Full Time Customer Service Representative.**

This is an excellent opportunity for anyone looking to build a career in government to citizen services. In a nutshell, this is a front office Customer Service and data entry position with high attention to detail and ability to work in a fast-paced environment.

**Positions available**: Full Time (40 hours/week, paid bi-weekly)

**Job Title: - **Operations Officer - Visa Application Services

**Office Hours**: 8.00 am - 5.00 pm (Additional/less hours as per business needs)

**Benefits**: All Full-Time staff receive 10 days Paid Time off, Paid Federal/State/Consulate Holidays

**Salary : $16.75 per hour**

**Type : Full Time**
- Customer Service - Assisting customer, facilitate, handling information, solve queries.
- Ensure payment mode - Handling cash, tally, debit & credit machine. Reconcile receipts.
- Re-submission & follow up - making related calls and ensure re-submission.
- Ensure Audit, Compliance and all process adherence to company policies and procedures.
- Back-end operations, scanning, compile report
- Perform and complete other administrative duties as assigned by your manager.

**About BLS International**:
BLS International Services Ltd. awarded as "Best under a Billion" by Forbes Asia, is One of the Top 3 Visa Outsourcing MNC, globally for Governments and Diplomatic Missions in the domain of Visa, Passport, Other Consular Services, e-Governance, e
- Visa, Bio-metric and Identity Management, Attestation and Retail Services, present in 66 Countries and serving over 46 Client Governments. The company has a robust strength of over 15,000 employees and associates who operate from more than 12,000 Offices, globally.

Pay: From $16.75 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Direct sales: 1 year (preferred)
- Customer service: 2 years (preferred)
- office admin: 1 year (preferred)

Work Location: In person

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