![National Bank of Canada](https://media.trabajo.org/img/noimg.jpg)
Customer Service Agent
5 days ago
Youtube Video
As a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.
**Your compensation**
The salary starts at $21.50/hour with two salary increases projected in the first year. Evening and weekend premiums may apply. We also offer a program to reimburse tuition fees.
**Your role**
- Answer client calls
- Listen to clients' needs and offer personalized solutions.
- Advise and offer transaction or credit solutions
- Refer clients with specialized needs to your colleagues
- Collaborate and share knowledge with your colleagues
The Client Contact Centre is open Monday to Sunday from 6:00 a.m. to midnight. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.
**Your team**
We offer a stimulating and inclusive work environment. You’ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you’ll work with colleagues in an environment that fosters to learning and growth.
**Learning and development**
You will begin with a seven-week on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues.
Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies.
Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility.
**Prerequisites**
- High school diploma
- Customer service experience
- Promote the values of partnership, empowerment and agility
- Eagerness to develop your skills
CCSM
sacBm
**Your benefits** In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic
-
Customer Service Agent
2 months ago
Montréal, Canada Boutique 1861 Full timeCompany Description Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal (close to public transportation!), an online store and more than 80 passionate...
-
Customer Service Agent
1 day ago
Montréal, Canada Boutique 1861 Full timeCompany Description Founded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal (close to public transportation!), an online store and more than 80 passionate...
-
Customer Service Agent
3 weeks ago
montréal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your compensati
-
Customer Service Agent
1 month ago
montréal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your compensati
-
Customer Service Agent
3 weeks ago
Montréal, Canada Cendrex Full timeAre you someone who prides themselves on their communication skillsand enjoys helping others? Look no further! Cendrex is a reputable North American company specializing in access panels and mailboxes and has been experiencing significant growth in recent years. Consequently, we're seeking a Customer Service Agent to join our team. In this role, you'll...
-
Customer Service Agent in disputes
3 weeks ago
montréal, Canada National Bank Full timeAs a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests.Your remune
-
Customer Service Agent
3 weeks ago
Montréal, Canada Delta Full time**_Canada, Montreal_** - _ **_Airport Customer Service_** - _ **_23-Feb-2023_** - _ **_Ref #: 19614_** - _ **_How you'll help us Keep Climbing (overview & key responsibilities)_**: - _ - _Vision: Deliver world-class service to all customers._ - _ Mission: Make every customer feel like the most valued person._ - In this position you will be required to...
-
Customer Service Agent in disputes
3 weeks ago
montréal, Canada National Bank Full timeAs a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests. Your remun
-
Customer Service Agent
2 months ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
-
Customer Service Agent
3 weeks ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
-
Customer Service Agent
3 days ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
-
Customer Service Agent
2 months ago
Montréal, Canada TP-Holiday Group Limited Full timeThe Customer Service Agent offers important support for our company’s activities. He/She ensures the satisfaction of our customers by offering an outstanding service and by following the standards established in the Customer Service and After Sales department. Reporting to the Customer Service and After Sales Manager, the selected person responds to...
-
Customer Service Agent
1 week ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
-
Customer Service Agent
2 weeks ago
Montréal, Canada Cendrex Full timeAre you someone who prides themselves on their communication skillsand enjoys helping others? Look no further! Cendrex is a reputable North American company specializing in access panels and mailboxes and has been experiencing significant growth in recent years. Consequently, we're seeking a Customer Service Agent to join our team. In this role, you'll...
-
Customer Service Agent
2 weeks ago
Montréal, Canada LCI Education Full timeLCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. As a Customer Service Agent and under the supervision of the Admissions Manager, you will be the first point of contact between future learners and...
-
Customer Service Agent I
2 months ago
Montréal, Canada Beneva Full timeJob Posting Title: Customer Service Agent I Status: Temporary (Fixed Term) **Job Description**: Poste temporaire jusqu'à Octobre 2024 Comme agent(-e) au service à la clientèle, votre rôle consiste à fournir aux consommateurs et aux distributeurs un support administratif aux demandes de renseignements sur les produits et services offerts par...
-
Customer Service Agent
2 months ago
Montréal, Canada NAPA Auto Parts Full time**Company Description** Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country;** we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...
-
Lead Agent, Customer Services
3 weeks ago
Montréal, Canada American Airlines Full timeLocation: Pierre Elliot Trudeau Intl Apt (YUL-TRMU) Additional Locations: None Requisition ID: 70283 **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey,...
-
Agent Du Service Clientèle
1 week ago
Montréal, Canada Voxdata Full time**English version to follow** **Prêt à vous joindre à l'un des plus importants centres d'appels de Montréal ! VOXDATA vous attend !** Nous cherchons à agrandir notre équipe avec de nouveaux membres qui sont prêts à devenir nos prochains experts en offrant la meilleure expérience client possible ! **Voici quelques raisons pour lesquelles il fait...
-
Customer Service Support Agent
2 months ago
Montréal, Canada CTConsultants Full time**CTC007428 - Customer Service Support Agent**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Eleven months**: **Mode de travail: Remote**: **Description**: Roles and Responsibilities: - Act as an escalation point towards our Wireless Network vendor, to investigate, expedite, and - resolve network issues and business...