Assistant Manager, Fare Inspection

2 weeks ago


Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**

**Requisition ID**: 7225
**Number of Vacancies**: 1
**Department**: Revenue Protection (20000029) - Fare Inspection (30000515)
**Salary Information**: $98,945.60 - $123,697.60
**Pay Scale Group**: 9SA
**Employment Type**: Regular
**Weekly Hours**: 40,
**Off Days**: Various
**Shift**: As per schedule
**Posted On**: March 29, 2023
**Last Day to Apply**: April 5, 2023
**Reports to**:Manager, Revenue Protection

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**General Accountability**:

- Reporting to the Manager, Revenue Protection, this position is responsible for the day to day Fare Inspection operations, supervising and coordinating the work of all Supervisors, unionized Fare Inspectors and administrative staff assigned to the Revenue Protection Department. The incumbent will initiate any corrective action(s) required to address issues or concerns identified through the early intervention system (EIS). This system will evaluate and monitor for potential trends of discrimination and systemic barriers in ticketing, use of force and customer complaints.
- The incumbent is engaged in a customer first approach, ensuring subordinates provide excellent customer service for TTC customers and fellow employees, while ensuring the process is carried out to maintain the integrity of the fare system, protecting TTC assets and confirming compliance with TTC by-laws pertaining to fare inspections. The incumbent will ensure all activities are carried out in a non-bias or discriminatory manner, ensuring the compliance with TTC Code of Conduct, federal, provincial and municipal laws.**Key Job Functions**:

- Experience working in a supervisory position with layers of subordinate, within a unionized environment, or a combination of education, training, and experience deemed to be equivalent. is an asset;
- Must have or rapidly acquire a comprehensive knowledge of the collective agreement between the Commission and CUPE local 5089;
- Must pass and maintain the TTC Revenue Protection recruitment and training standards;
- Must pass mandatory re-qualification training and tests and background investigations/checks, as required;
- Must have or must develop knowledge of bus and rail safety, security, emergency and operating rules, regulations, procedures and TTC organizational structure operations, functions, policies and procedures applicable to the work performed;
- Must attend and successfully complete courses related to effective supervision and technical courses related to the work including operation of a vehicle and Subway/SRT Rulebook training and re-certification, as required;
- Required to use personal vehicle or a Commission vehicle for work assignments;
- If already a Special constable must meet and maintain all requirement set out under the Special Constable Toronto Police agreement;
- This position is designated Safety-Sensitive, Specified Management, or Designated Executive under the TTC’s Fitness for Duty Policy. If you do not currently hold a designated position, you will be required to pass an alcohol and drug test as part of the certification process.

**Skills**:

- .-
- Communicate in a variety of mediums- **Education and Experience**:

- A University Degree or College Diploma in a related discipline, or a combination of education, training, and experience deemed to be equivalent.**Additional Requirements**:

- Experience working in a supervisory position with layers of subordinate, within a unionized environment, or a combination of education, training, and experience deemed to be equivalent. is an asset;
- Must have or rapidly acquire a comprehensive knowledge of the collective agreement between the Commission and CUPE local 5089;
- Must pass and maintain the TTC Revenue Protection recruitment and training standards;
- Must pass mandatory re-qualification training and tests and background investigations/checks, as required;
- Must have or must develop knowledge of bus and rail safety, security, emergency and operating rules, regulations, procedures and TTC organizational structure operations, functions, policies and procedures applicable to the work performed;
- Must attend and successfully complete courses related to effective supervision and technical courses related to the work including operation of a vehicle and Subway/SRT Rulebook training and re-certification, as required;
- Required to use personal vehicle or a Commission vehicle for work assignments;
- If already a Special constable must meet and maintain al


  • Fare Inspector

    2 days ago


    Toronto, Canada Toronto Transit Commission Full time

    **JOB INFORMATION** **Requisition ID**: 7746 **Number of Vacancies**: 20 **Department**: Revenue Protection (20000029) - Fare Inspection (30000515) **Union**:CUPE, Local 5089 **Salary Information**: $31.23 - $39.04 **Pay Scale Group**: TEFI **Employment Type**: Regular **Weekly Hours**: 40 **Off Days**: Various **Shift**: Various **Posted On**: June 2,...


  • Toronto, Canada EBlock Corp. Full time

    Overview: The primary responsibility of the Inspection Coordinator is to assist the Inspection Team Leads with scheduling Vehicle Inspectors efficiently and effectively. Resolves issues and conflicts that arise during the course of performing duties and ensures escalation of more complex issues as needed. Assists with onboarding and offboarding Inspectors to...


  • Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Scope**: This position will be responsible to manage, develop and deliver all aspects of the contract...


  • Toronto, Canada City of Toronto Full time

    **Job ID**: 44646 **Job Category**: **Division & Section**:Engineering & Construction Services, ECS Engineering Support Services **Work Location**:18 Dyas Road, Toronto, ON M3B 1V5 **Job Type & Duration**:Full-time, Permanent **Salary**:93,500.00-119,274.00 **Shift Information**: Monday - Friday, 35 hrs/wk per week **Affiliation**: Non-Union **Number...

  • Security Manager

    1 day ago


    Toronto, Canada Flair Airlines Ltd. Full time

    **Want to be part of a team that's changing the way Canada travels?** As Canada’s largest independent ultra-low-cost airline, that’s exactly what we’re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of “those other airlines”, we are making air travel an affordable option for millions of...


  • Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: This position is responsible for managing the company’s pricing levels across its network for optimal revenue generation. This position reports to the Director, Pricing and Analytics. Duties & Responsibilities: - Implement Porter’s public and private fare strategy and provide recommendations for improvement - Coordinate with Inventory...


  • Toronto, Canada Bechtel Full time

    **Requisition ID: 268965** - ** Relocation Authorized: None**: - ** Telework Type: Full-Time Office/Project**: - ** Work Location: Toronto, ON** Bechtel is among the most respected engineering, project management, and construction companies in the world. Bechtel operates through four global business units that specialize in energy; infrastructure;...


  • Old Toronto, Canada Intero Integrity Services Full time

    Toronto - Project Manager- Pipeline InspectionsIntero Integrity Services is the leader in advanced-technology ILI (In-Line Inspection) inline inspection services for challenging pipelines. We are the only company that can deploy Pipe Explorer — the most technologically-advanced ILI robot in the world. Highly specialized, fully articulated, and...


  • Old Toronto, Canada Intero Integrity Services Full time

    Toronto - Project Manager- Pipeline InspectionsIntero Integrity Services is the leader in advanced-technology ILI (In-Line Inspection) inline inspection services for challenging pipelines. We are the only company that can deploy Pipe Explorer — the most technologically-advanced ILI robot in the world. Highly specialized, fully articulated, and...


  • Old Toronto, Canada Intero Integrity Services Full time

    Toronto - Project Manager- Pipeline InspectionsIntero Integrity Services is the leader in advanced-technology ILI (In-Line Inspection) inline inspection services for challenging pipelines. We are the only company that can deploy Pipe Explorer — the most technologically-advanced ILI robot in the world. Highly specialized, fully articulated, and...

  • Sales Manager for In-Building Networks

    Found in: Jooble CA O C2 - 2 weeks ago


    Toronto, ON, Canada Porter Airlines Inc. Full time

    Reporting to the Manager, Distribution, the Sales Audit Coordinator is responsible for supporting the Finance and Sales teams with the fare and BIDT audit processes, and work with our outsourced provider to ensure accuracy and completeness of the e-ticketing audit recovery process. Support the Fare and BIDT e-ticket audit process. Liaise with travel...


  • Toronto, Canada Bechtel Full time

    **Requisition ID: 270907** - ** Relocation Authorized: None**: - ** Telework Type: Full-Time Office/Project**: - ** Work Location: Toronto, ON** Bechtel is among the most respected engineering, project management, and construction companies in the world. Bechtel operates through four global business units that specialize in energy, infrastructure, mining,...


  • Toronto, Canada Bechtel Full time

    **Requisition ID: 270906** - ** Relocation Authorized: None**: - ** Telework Type: Full-Time Office/Project**: - ** Work Location: Toronto, ON** Bechtel is among the most respected engineering, project management, and construction companies in the world. Bechtel operates through four global business units that specialize in energy, infrastructure, mining,...


  • Toronto, Canada KAR Global Full time

    Reporting to a Field Inspection Manager, this role supports the KAR Global businesses and customers by inspecting vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs and damage/structural damage. Complete required vehicle inspection promptly and accurately including imaging and uploading results of the vehicle...

  • Sales Audit Coordinator

    Found in: Talent CA C2 - 2 weeks ago


    Toronto, Canada Porter Airlines Full time

    Job Summary Reporting to the Manager, Distribution, the Sales Audit Coordinator is responsible for supporting the Finance and Sales teams with the fare and BIDT audit processes, and work with our outsourced provider to ensure accuracy and completeness of the e-ticketing audit recovery process. Duties & Responsibilities Support the Fare and BIDT e-ticket...

  • Qc Lead

    1 day ago


    Toronto, Canada Engrity Inspection Services Inc. Full time

    **Engrity Inspection Services Inc.**is a COR and ISO 9001:2015 certified Inspection Organization, with the facility and resources to provide a complete range of inspection services. Engrity has been providing high-quality inspection services to the entire satisfaction of our clients since 2011. We are currently looking for QC Lead with CWB Level 2 Welding...


  • Toronto, Canada Flair Airlines Ltd. Full time

    **Want to be part of a team that's changing the way Canada travels?** As Canada’s largest independent ultra-low-cost airline, that’s exactly what we’re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of “those other airlines”, we are making air travel an affordable option for millions of...


  • Toronto, Canada Miramar Property Management Full time

    Job Summary: **Duties**: - Assist the Property Manager in managing all aspects of property operations - Handle tenant inquiries and resolve any issues or concerns in a timely manner - Coordinate move-in and move-out processes, including inspections and unit turnovers - Assist with rent collection and ensure all payments are accurately recorded - Maintain...


  • Toronto, Canada Serco Canada Full time

    Position Description: If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer...

  • NDT Inspector

    19 hours ago


    Old Toronto, Canada Domson Engineering & Inspection Ltd Full time

    An International nationwide expanding NDT Company currently seeking full-time NDT inspectors operating out of the head office in Brampton, Ontario. We specialize in Non Destructive Testing & Visual Inspection; Lift Equipment Inspection/ Certifications; Bridge Inspection; and Mechanical Integrity Inspection.The job will require performing MPI inspections in...