Sales Audit Coordinator

3 weeks ago

Toronto, Canada Porter Airlines Full time

Job Summary

Reporting to the Manager, Distribution, the Sales Audit Coordinator is responsible for supporting the Finance and Sales teams with the fare and BIDT audit processes, and work with our outsourced provider to ensure accuracy and completeness of the e-ticketing audit recovery process. Duties & Responsibilities Support the Fare and BIDT e-ticket audit process. Liaise with travel agencies to resolve violation discrepancies and billing disputes. Prepare weekly and monthly reports based on tracking of results from Vendor, BSP and ARC. Monitor and analyze performance of the audit process and provide monthly summaries to support executive review. Establish and maintain internal relationships with management and non-management. Develop, maintain and improve models and templates in Excel. Assist with or respond to other ad-hoc financial requests. Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy. Other duties as assigned. Behavioural Competencies Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others. Teamwork: Working collaboratively with others to achieve organizational goals. Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers). Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise. Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards. Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Qualifications Accounting Certificate or enrollment in designation program. 2-3 years of experience in financial coordinator role performing reconciliations and working with financial information. Excellent abilities with Microsoft Excel. Self-starter with a ‘can-do’ attitude and a high degree of accuracy. Excellent interpersonal and communication skills. Proven ability to professionally handle confidential financial information. Aviation industry experience is an asset, but not required.

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