Front Desk Agent

3 months ago


Whistler, Canada Executive The Inn at Whistler Village & Mountain Side Hotel Full time

_Staff Housing Available_

(average 32hrs to qualify)
- Extended Healthcare_
--------------------------------------------------------------------------------------------------------
- Checks in guest in an efficient and friendly manner, using guest name whenever possible.
- Making and entering reservations accurately while reviewing hotel inventory.
- Assures that guest is assigned type of room requested and the correct rate is charged. Issues correct keys to the guest.
- Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
- Maintains a balanced float assigned by the hotel. Reconciles all transactions at the close of each shift.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolving customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
- Works harmoniously and professionally with co-workers and supervisor

**Salary**: From $23.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Whistler, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person


  • Front Desk Agent

    3 months ago


    Whistler, Canada Crystal Lodge Full time

    The Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team! As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a personality of welcoming, friendly, enthusiastic and able to make meaning impact from the start of our guests stay. We strive to deliver on...

  • Front Desk Agent

    1 week ago


    Whistler, Canada Crystal Lodge Full time

    The Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team ready for winter 2024/25! Start dates for these positions will be in October 2024. As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a personality of welcoming, friendly, enthusiastic and able to make...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Crystal Lodge Full time

    The Crystal Lodge in the heart of Whistler village is looking for a full-time Front Desk Agent to join our team! The Front Desk Agent is likely the first face-to-face interaction a guest has with the hotel and for this reason, they must be enthusiastic, out-going and friendly, and can deliver awesome Whistler experiences for each and every guest. The role...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Blackcomb Springs Suites Full time

    **Front Desk/Guest Service Agent** Front Desk/Guest Service Agents are responsible for providing outstanding service to all our guests throughout their entire stay. **Job duties of this position include**: - Greeting customers with a warm and engaging smile. - Completes the registration, check-in, and check-out procedures, ensuring all guest information...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Gibbons Whistler Full time

    ADARA HOTEL Your Modern Boutique Experience in Whistler Village Right in the heart of Whistler Village and steps away from the lifts, world-class dining and shopping, we are a boutique getaway blending the town’s rustic character and heritage with an all-new modern, Scandinavian-inspired design and interiors. We are seeking a friendly and...

  • Front Desk Agent

    2 months ago


    Whistler, Canada Accor Full time

    Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's...

  • Front Desk Agent

    2 days ago


    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is a collective of individuals who strive to become better, to push ourselves to new heights and to treat each other with respect. Our team members around the world create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. About the Location: Whistler, home to...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Pinnacle Hotel Whistler Full time

    Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately -...

  • Front Desk Agent

    2 months ago


    Whistler, British Columbia, Canada Fairmont Château Whistler Full time

    Company DescriptionNestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada's year-round outdoor adventure destination. Additionally, we are Whistler's...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Gibbons Whistler Full time

    ADARA HOTEL Your Modern Boutique Experience in Whistler Village Right in the heart of Whistler Village and steps away from the lifts, world-class dining and shopping, we are a boutique getaway blending the town’s rustic character and heritage with an all-new modern, Scandinavian-inspired design and interiors. We are seeking a friendly and...

  • Front Desk Agent

    4 weeks ago


    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Pan Pacific Whistler Full time

    _Do you want to experience the lifestyle in Whistler, BC - Canada's premier ski resort town? Pan Pacific Whistler is looking for Guest Services Agents to join our team. Elevate your Hospitality career at Canada’s Best Ski Hotel!_ **Position Summary** Reporting to the Front Office Manager, the Guest Services Agent acts as the guest experience...

  • Guest Service Agent

    3 months ago


    Whistler, Canada WHISTLER PREMIER Full time

    Hello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the summer season. We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Service Agents are responsible for performing all front desk related functions, acting as...


  • Whistler, British Columbia, Canada Accor Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairmont Chateau Whistler. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Greet and check-in guests,...


  • Whistler, British Columbia, Canada Accor Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairmont Chateau Whistler. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Greet and check-in guests,...


  • Whistler, Canada Pinnacle Hotel Whistler Full time

    Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately -...


  • Whistler, Canada Hilton Grand Vacations Full time

    As a **Asst Manager Front Desk** you would be responsible for: - Ensures quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. - Effectively handles incidents and guests concerns in a timely and professional manner to ensure high levels of guest satisfaction. Alert management team of...


  • Whistler, British Columbia, Canada Executive Hotels Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Executive Suites Hotel and Resort Squamish.About the Role: As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Guest...


  • Whistler, British Columbia, Canada Executive Hotels Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Executive Suites Hotel and Resort Squamish.About the Role: As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Guest...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...