Front Desk Agent
6 months ago
Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description
Front Desk Agent
First impressions are everything As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Starting Rate of Pay: $19.70 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $23.95 per hour.
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service Maintain accurate records of daily transactions, including cash handling - currency exchange and balancing a float Serve as a sales agent promoting and up-selling hotel services Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-sellingQualifications
Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Prior experience working with Opera or a related system Previous front desk experience is required, previous customer service experience is an asset Service focused personality is essential
Job Perks & Benefits:
Subsidized staff accommodation provided Complimentary meal in our staff cafeteria per shift Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide Hotel leisure benefits including Golf/Ski passesAdditional Information
Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
APPLY TODAY: For more information on working and living at the Fairmont Chateau Whistler please visit
-
Front Desk Agent
7 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team! As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a personality of welcoming, friendly, enthusiastic and able to make meaning impact from the start of our guests stay. We strive to deliver on...
-
Front Desk Agent
4 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team ready for winter 2024/25! Start dates for these positions will be in October 2024. As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a personality of welcoming, friendly, enthusiastic and able to make...
-
Front Desk Agent
4 days ago
Whistler, Canada Crystal Lodge & Suites Full timeThe Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team! We have full and part-time positions available, and have staff housing available (full-time employees only) along with a summer bonus incentive! As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a...
-
Front Desk Agent
7 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is looking for a full-time Front Desk Agent to join our team! The Front Desk Agent is likely the first face-to-face interaction a guest has with the hotel and for this reason, they must be enthusiastic, out-going and friendly, and can deliver awesome Whistler experiences for each and every guest. The role...
-
Front Desk Agent
4 weeks ago
Whistler, Canada Crystal Lodge Full timeJoin Our Crystal Lodge Crew in Whistler! Front Desk Agent Wanted! Hey there, hospitality rockstars! The Crystal Lodge, right in the heart of vibrant Whistler Village, is on the hunt for a Front Desk Agent to join our awesome team. This is a full-time position, potentially with staff housing and access to a Spirit Pass! This isn’t just a job; it’s your...
-
Front Desk Agent
2 months ago
Whistler, Canada Pinnacle Hotel Whistler Full timeFront Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately -...
-
Front Desk Agent
1 month ago
Whistler, Canada Pinnacle Hotel Whistler Full timeFront Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately -...
-
Front Desk Agent
7 months ago
Whistler, Canada Gibbons Whistler Full timeADARA HOTEL Your Modern Boutique Experience in Whistler Village Right in the heart of Whistler Village and steps away from the lifts, world-class dining and shopping, we are a boutique getaway blending the town’s rustic character and heritage with an all-new modern, Scandinavian-inspired design and interiors. We are seeking a friendly and...
-
Front Desk Agent
3 months ago
Whistler, Canada Whistler Blackcomb Full time**Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...
-
Front Desk Agent
7 months ago
Whistler, Canada Pan Pacific Whistler Full time_Do you want to experience the lifestyle in Whistler, BC - Canada's premier ski resort town? Pan Pacific Whistler is looking for Guest Services Agents to join our team. Elevate your Hospitality career at Canada’s Best Ski Hotel!_ **Position Summary** Reporting to the Front Office Manager, the Guest Services Agent acts as the guest experience...
-
Guest Service Agent
7 months ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the summer season. We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Service Agents are responsible for performing all front desk related functions, acting as...
-
Guest Service Agent
2 months ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the shoulder season and onto the summer season, **with housing beds available!! Looking for a quick start for the hire of this position. (Shared room, single beds for staff only)** We have a strong team-based workplace culture here at Whistler Premier, and are looking...
-
Guest Service Agent
2 months ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the shoulder season and onto the summer season, **with housing beds available!! Looking for a quick start for the hire of this position.** We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive...
-
Part-time Front Desk Agent
6 months ago
Whistler, Canada Pinnacle Hotel Whistler Full timeFront Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately -...
-
Front Desk Agent
3 days ago
Whistler, Canada Gibbons Whistler Full time**About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to...
-
Lost Lake Lodge Guest Service Agent
3 days ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Services Agent! We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Services Agents are responsible for performing all front desk related functions, acting as the guests first and last point...
-
Front Desk Agent
7 months ago
Whistler, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Front Desk Agent
6 months ago
Whistler, Canada Whistler Racket Club Full time**Duties**: - You will be the first point of contact for a guest at the club and hence set the tone of a customer's experience. Make it a memorable one for all the right reasons! - Clearly communicate your knowledge of the club's operations & services to guests. - Managing an inbox & online calendar while on shift. - Assist with administrative tasks such as...
-
Front Desk Agent
6 months ago
Whistler, Canada Whistler Platinum Full timeFounded in 2000, Whistler Platinum is Whistler’s exclusive property management company, providing homeowners and guests with unrivalled property management, vacation planning, and personalized concierge services. Our mission is to go above and beyond, making home ownership easy and our guests’ vacations memorable. Join our team! We are seeking a Front...
-
Front Desk Receptionist
2 months ago
Whistler, Canada Avesta Full timeJob Overview: We are looking for a Front Desk Representative to join our small team. Prior experience is helpful, but not essential. A positive friendly attitude working in a fast-paced environment and the ability to be able to multi-task is required. Must be able to work alone, with a flexible schedule which includes evenings and weekends. Some of the...