Supervisor

3 months ago


NiagaraontheLake, Canada COWS Inc. Full time

Summary of Position:
The Supervisor is responsible for the day to day operation of the store. This person is accountable for leading the ice cream team in providing COWS World Class Service to our customers.

**Duties Include (but are not limited to)**:

- Demonstrating COW WOW SERVICE: “All COWS customers must receive above and beyond care and attention
- better than would ever be received anywhere in the world at all times”
- Greeting and serving all customers
- Being the liaison between staff and management
- Handling staff and customer concerns
- Opening and closing the store
- Preparing bank deposits
- Handling cash - making change
- Preparation of all menu items, including cone batter, waffle cones and dishes
- Replenishing paper supplies and syrup toppings
- Maintaining the fresh dairy clean atmosphere of the COWS store
- Maintaining a clean fresh personal appearance at all times

**Qualifications**:

- Is energized by customer interactions
- Has strong verbal and communication skills
- Has the ability to build a relationship with the customers and staff
- Has a team oriented personality
- Has a competitive spirit and a desire to sell
- Has efficient and creative problem solving skills
- Has a sense of humor

**Physical Requirements**:

- Repetitive tasks, specifically in the wrists
- Bending, lifting up to 30 lbs.
- Standing for the duration of the shift

**Job Types**: Full-time, Seasonal

Pay: From $19.15 per hour

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Discounted or free food
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person



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