Executive Assistant to The General Manager

6 days ago

Concord, Canada Yorkdale Fine Cars Full time

**Assistant to the General Manager for Yorkdale Fine Cars.**

Are you highly motivated, organized and have exceptional assistant skills? Then you are the right person to join our team as a **Full - Time Assistant to the General Manager** at Yorkdale Fine Cars

**The Company**:
Here at Yorkdale Fine Cars we are looking for motivated, organized and self-driven individual to assist in growing our company within the everchanging automobile industry. Yorkdale Fine Cars is a family owned and successfully run Luxury Used Car Dealership. We have been in business for over 30 years, and are well-known within the Greater Toronto Area and are proud members of UCDA (Used Car Dealers Association) & OMVIC (Ontario Motor Vehicle Industry Council). We provide a unique culture and sense of community, with potential to move up in the company.

**Responsibilities**:

- Utilize Dealertrack software: Efficiently navigate and operate Dealertrack software to generate customer documents such as sales contracts, finance agreements, and other necessary paperwork for vehicle sales and leases.
- Document processing: Accurately handle and process funding documents for deals, ensuring timely submission and retrieval of required paperwork. This may include verifying customer information, confirming accuracy of financial terms, and coordinating with the finance department for necessary approvals.
- Document management: Oversee the organization, storage, and retrieval of signed documents, maintaining a systematic approach to ensure all paperwork is properly filed, indexed, and easily accessible for reference and auditing purposes.
- Administrative support: Provide comprehensive administrative support to the General Manager, including managing calendars, scheduling appointments, arranging meetings, and handling correspondence, both internally and externally.
- Customer service: Collaborate with the sales team and finance department to ensure a seamless customer experience. Answer customer inquiries related to documentation and financing processes, providing accurate and timely information to enhance customer satisfaction.
- Compliance adherence: Maintain a thorough understanding of dealership policies, legal requirements, and regulatory guidelines related to document generation, funding, and customer privacy. Ensure all activities align with established protocols and compliance standards.
- Communication and coordination: Facilitate effective communication between various departments within the dealership, including sales, finance, service, and accounting, to streamline operations and resolve any issues related to document processing and customer financing.
- Process improvement: Identify opportunities for process enhancement and efficiency gains related to document generation, management, and retrieval. Proactively suggest improvements, contribute to implementing changes, and participate in training initiatives to enhance overall workflow.
- Confidentiality and data security: Handle sensitive customer information with the utmost confidentiality and adhere to data protection protocols. Safeguard customer records, ensuring they are stored securely and only accessible to authorized personnel.
- Stay updated: Stay abreast of industry trends, advancements in automotive financing, and changes in regulations or dealership policies. Continuously expand knowledge of Dealertrack software functionality and seek professional development opportunities to enhance skills and expertise.

**Requirements**:

- Dealership experience experience required (Minimum 1 Year)
- Enthusiastic, and Excellent customer service skills (written and verbal)
- Microsoft Office and Google Docs/Excel proficient
- DealerTrack Experience
- Strong attention to detail
- Strong interpersonal skills
- Valid Ontario G2/G Driver’s License.
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with mínimal supervision.

**APPLY FOR A REWARDING CAREER TODAY**

We thank all applicants for their response; however only those considered for an interview will be contacted.

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Concord, ON L4K 1Z2: reliably commute or p

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