Client Service Administrator- Legacy Gate

4 months ago


Lethbridge, Canada hearinglife_Canada Full time

**Lifestyle Opportunity in Lethbridge**:
Are you a hearing healthcare practitioner that enjoys leading conversations, exploring new frontiers, taking initiative, and helping more people hear better? Are you searching to be part of a team that focuses on client centered care and offers a wide range of technologically advanced hearing products? If you are passionate about utilizing your skills to change client’s lives - then we would love to hear from you

**About Hearing Life**
- HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices._
- Across Canada, HearingLife consists of over 300 hearing healthcare clinics and nearly 900 dedicated professionals proudly united behind one simple vision, “To help more people hear better.”_

**How you will make an impact**:
As a valued member of our team, you will build positive and collaborative relationships throughout the hearing journey for both the clients we service and the teams you will work with. You will join a strong nation network of modern hearing care professionals who make a positive impact on the day to day lives of Canadians.

Reporting to our Clinic Manager/Regional Manager, you will be responsible for delivering excellent client care demonstrated by performing the following duties and responsibilities:

- Complete audiological assessments
- Assistive Listening Device recommendations
- Hearing instrument evaluations
- Hearing instrument fittings and dispensing
- Regular client follow-up and hearing instrument rechecks
- Cerumen management (if within scope of practice)
- Counselling and Aural Rehabilitation
- Diagnostic testing for an ENT (if applicable)

***Professional Duties**
- Maintain professional credentials and continued education
- Supervise or mentor students and new staff

***Hearing Healthcare Centre Regional Support Duties**
- Presentations to community groups in HHC region
- Participation in Company marketing initiatives

**What you will need**:

- Master’s Degree in Audiology or Hearing practitioner Certification
- Registered and in good standing with applicable Provincial College of Audiologists and Speech and Language Pathologists or professional associations
- Excellent interpersonal communication skills
- Ability to work in a collegial team environment

**Benefits**
- Competitive compensation package
- Generous PTO policy including vacation & Wellness days
- Excellent benefits package
- GoodLife Corporate Membership

**Accommodations**

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

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