Product Manager

1 week ago


Hamilton, Canada Ackroo Canada Inc. Full time

**Company**:Ackroo

**Location**:Stoney Creek, Hamilton, Ontario

**Type**:Full-time, In-Office/Hybrid

**Reports To**: Director of Product

**The Opportunity**:
Ackroo is seeking a dynamic and results-driven Product Manager to join our R&D team. Join us in shaping the future of Ackroo's Gift Card, Loyalty & Payment solutions and making a meaningful impact on our customers and the industry. As a Product Manager, you will play a pivotal role in shaping and delivering best-in-class products that meet customer needs and drive business growth.

**Key Responsibilities**:

- Requirements Definition: Collaborate with stakeholders to gather and define detailed product requirements. Clearly communicate specifications to engineering, design, and other relevant teams.
- Product Development: Lead the product development lifecycle. Work closely with engineering, to ensure successful product delivery on time and within scope.
- Market Research: Conduct thorough market research, including customer analysis, competitive assessment, and industry trends. Gather insights to inform product decisions and prioritize features.
- Product Strategy: Working with the Director of Product, you will help to develop and execute a comprehensive product strategy aligned with the company's goals and market trends. The focus will be on identifying opportunities for product differentiation and innovation.
- Roadmap Planning: Create and manage the product roadmaps, outlining the development, enhancements, and releases of products. Collaborate with cross-functional teams to ensure alignment and timely execution.
- User-Centric Focus: Advocate for the user and ensure that products deliver exceptional user experiences. Incorporate user feedback and conduct usability testing to continuously improve products.
- Cross-Functional Collaboration: Work closely with engineering, design, marketing, sales, and other teams to ensure alignment and effective communication throughout the product lifecycle.

**Qualifications**:

- 5+ years of experience in product management roles.
- Previous experience working with SAAS, and B2B, B2B-B2C products.
- Gift Card, Loyalty, and/or Payment industry knowledge/experience POS terminals, POS systems, credit/debit/gift/loyalty transactions processing
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and interpersonal skills; ability to collaborate effectively with cross-functional teams.
- Customer-focused mindset.
- Proficiency in product management tools and software.

**Experience with any of the following would be considered an asset**:

- Knowledge of MySQL
- Jira, Trello, and Confluence management tools

**Compensation**:

- Base: $90,000-$110,000 [experience dependent]
- Immediate health and dental benefits
- Stock Options

Ackroo is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender, identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.


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