Inside Sales
2 weeks ago
Shoemaker Drywall Supplies is Western Canada’s premier supplier of building materials. Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment.
Our Kelowna location is looking for a highly motivated customer-focused individual for the position of Inside Sales - Order Desk to work and support our operations team.
Key Responsibilities
- Greet and assist customers who enter the facility
- Manage incoming phone calls, inquiries and orders
- Provide project quotes, enter delivery/special orders and assist in purchasing
- Meet project timelines to anticipate customer needs
- Collaborate with Shipping to ensure delivery schedules and instructions are met
- Work with outside sales staff to stay current with project work and specialty items
- Learn about new building and home improvement materials to increase retail sales
- Ensure facility is clean and stocked
- Be an ambassador of the company with all employees and customers at all times
- Build strong customer relationships through reliable call backs
- Other duties as assigned by management
Skills and Qualifications
- Customer service experience in fast paced setting required
- Building material and home improvement product knowledge an asset
- Effective communication skills, verbal and written English
- Excellent computer skills
- Previous sales experience beneficial
Compensation
- Competitive compensation package including benefits and RRSP match
- Perks - Company discounts (employee pricing, mobile phone plans, gym membership), recognition and training programs, opportunities for career advancement, group events and more
If you believe your career goals and skillset can help take Shoemaker Drywall Supplies where we want to go, you are invited you to apply.
Launch your career as part of the GMS Inc. family of companies and discover opportunities for growth and advancement. We empower our people with the independence and authority to make a difference by investing in relationships because we believe that every person is important. At Shoemaker, we passionately pursue a safe work environment with a relentless focus on operational excellence. Our highest priority is serving others and we believe you can never go wrongdoing the right thing.
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
**Experience**:
- Inside sales: 1 year (preferred)
- Administrative: 2 years (required)
Work Location: In person
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