Manager, Opex, Region

5 months ago


Mississauga, Canada Gate Gourmet Full time

We’re looking for motivated, engaged people to help make everyone’s journeys better.
Main Duties and Responsibilities:

- Local Deployment
- Responsible for the deployment of gateOPEX standards/Standard Operating Model in resident unit and support the deployment in regional unit network
- Works closely with unit leadership and shop floor staff in implementation and sustaining of process changes
- Liaise with stakeholders to address roadblocks and risks, securing continuity in rollout of the program at the resident location
- Works with functional leaders in the operating unit, such as procurement and HR, to acquire or improve systems, methodologies, and assets (equipment, facilities)
- Works closely with local finance responsible to track and report financial and operational impact.
- Continuously calibrates undertaken changes with global peers
- Training
- Acts as contact point and facilitator/trainer for the respective region’s operating units to “come and learn” to enable replication of the gateOPEX standards/Standard Operating Model and best practices.
- Carry out trainings in different units
- Actively supports the creation and recording of training related to gateOPEX and making it available in the gateOPEX portal or the company’s Learning Management System (LMS)
- Development
- Responsible for the development of process standards as part of the gateOPEX standardization program / Standard Operating Model
- Test new or overhauled standards together with the local team in the operation
- Initiates continuous improvement initiatives to (further) develop core process standards.
- Works with the global CI and Operations experts as well as gateOPEX resources to identify and refine best practices in operations.
- Supports and codifies developed standards
- Liaises with Operations Compliance experts to ensure and improve standards in the field of Environmental, health, Safety and QA/Food Safety.
- Ensures that best practices and standards are well balanced, encapsulating elements like Compliance (Safety, Quality etc.), Corporate Social Responsibility (CSR) HR, Finance, legal etc.
- Liaises with global peers to ensure global applicability of best practices and standards
- Support the development of automatization and technology/systems solutions
- Global team
- Takes an active role in codifying and administration of gateOPEX global knowledge management platform (intranet currently Sharepoint and Learning Management System)
- Joins and at times facilitates global workshops for development of best practices, occurring in resident unit as well as global locations
- Is a key member of the global gateOPEX organization.
- At times, supports gateOPEX assessments within the region.
- Support global gateOPEX Leaders in development and structuring of multiyear plan
- Support operational urgencies and special projects regionally/globally

**Qualifications**:
**Education**:

- Bachelor’s degree in business, business economics, engineering or related field;
- 6 Sigma and/or lean manufacturing Black Belt certification required;
- Quality Management (system) or ISO lead auditing background a plus

Work Experience:

- At least 5 years experience in lean manufacturing/Continuous Improvement, with both hands on and analytics experience, and a collaborative approach
- Experience in the Food Industry, Logistics/Transportation or other Labor-intensive industry

Technical Skills: (Certification, Licenses and Registration)
- Microsoft office package experience
- Power BI experience is a plus
- CAD system experience is a plus

Language / Communication Skills:

- Excellent verbal and written communication skills.
- Required fluency in English and in the language of the location where Competence Center is. Other languages are a plus.

Job Dimensions

Geographic Responsibility: Operating Unit/North America, with possible support to other regions

Type of Employment: Full-time

Travel %: This position requires the ability to travel globally up to 35% of the time

Exemption Classification: (United States only - Exempt, Non-exempt)

Internal Relationships: Operations Excellence, Finance, Procurement

External Relationships: Contractors, construction vendors, project management firms

Work Environment / Requirements of the Job: Normal standing, walking, reaching, lifting, kneeling, climbing of stairs and ladders, driving, and flying as a passenger on commercial airlines

Budget / Revenue Responsibility: not applicable

Organization Structure

Direct Line Manager (Title): Regional gateOPEX Director and local General Manager (dual reporting lines)

Dotted Line Manager (Title, if applicable): not applicable

Number of Direct Reports: not applicable

Number of Dotted Line Reports: Not applicable

Estimated Total Size of Team: 1

gategroup Competencies Required to be Successful in the Job:

- Thinking - Information Search and analysis & problem resolution skills
- Engaging - Understanding others, Team Leadership and Developing Peop



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