Continuous Improvement Manager, Opex

5 months ago


Mississauga, Canada HelloFresh Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz

About the Role

Location: Tomken Rd & Matheson Blvd East, Mississauga

Shift: This shift will provide a consistent full time AM schedule.

Reporting to the Associate Director, Operational Excellence (OpEx), you will own the delivery of a continuous improvement roadmap for national Production operations. This roadmap will focus on optimizing the accuracy and efficiency of material movement through all Canadian distribution centres. From understanding data, defining opportunities, designing solutions & executing on them, you will play a role in all components of process development and change management within our network of facilities. Additionally, you will be expected to work with and influence a wide range of stakeholders across HelloFresh Canada’s fulfillment operations. The OpEx Manager leverages Lean Six Sigma, DMAIC (define, measure, analyze, implement, control), and change management best practices to deliver continuous improvement initiatives

What you will be doing:

- Develop a continuous improvement roadmap focused on achieving and surpassing performance targets in inventory accuracy, material availability, waste reduction, and labour efficiency
- Collaborate with cross-functional stakeholders and OpEx teams and Production teams to to validate and align on opportunities, define clear project charters, and develop implementation plans.
- Modernize our facilities by participating in the implementation new warehouse management software systems
- Engage with the workforce, process users, and extended stakeholders to generate ideas and capture opportunities.
- Leverage Lean Six Sigma best practices to execute root cause analysis, failure modes and effects analysis, corrective actions (using full scope of effectiveness of controls), and implementation/change management
- Communicate best practices and learning across the organization.
- Influence a large team of indirect reports including associates, managers, and leaders across HelloFresh
- Solicit feedback from various stakeholder groups and work closely with them to ensure all organizational needs are being considered during operational changes
- Present updates on OpEx initiatives to a wider audience within the organization to help with general awareness and understanding of our vision and mission
- Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
- Other duties as assigned

At a minimum, you have:
ave:

- 5+ years of project management experience in a Warehouse, Manufacturing, or Production in a management or continuous improvement capacity
- Preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field
- An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels
- An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and delivers fast and well-rounded solutions to complex problems
- A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven solutions
- Energy, enthusiasm, and a can-do attitude. Used to working in a high pressure, fast-paced, and constantly changing environment
- Drive and self-motivation. We seek a leader who competes to win and have the burning desire to make a meaningful difference in our business and the lives of our employees
- Strong understanding of manufacturing and warehouse systems and controls
- Professional certifications and/or licenses with Lean Six Sigma preferred
- Willingness to travel up to 15% of the time
- Willingness to relocate to Ontario

What you’ll get in return:

- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team

Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that y



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