Billing Coordinator

5 months ago

Newmarket, Canada UTIL-ASSIST Full time

Billing Coordinator

**Who We Are**:
Util-Assist is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States. Utilities today are undergoing an exciting digital transformation; the widespread deployment of smart grid technologies and renewable energy sources is colliding with customer demand for electric vehicles, energy savings, and better customer experiences to produce a dramatic shift in how utilities do business. Util-Assist is at the forefront of that shift.

Our vision is to be the trusted partner in driving digital innovation that reshapes the utility landscape. To bring that vision to life, Util-Assist is leading the way in helping utilities take advantage of the latest developments in utility IT, with growing practices for data analytics and customer experience consulting building on our well-established smart grid procurement and implementation management services. Our managed services division leverages advancements in utility IT systems to deliver a variety of services to utility customers, including outage communications management, managed billing, and AI-enabled substation security monitoring.

Teamwork is key to the success of the Util-Assist family; mutual respect, cooperation, and honesty are hallmarks of our principles. We offer a range of energizing, multi-disciplinary careers in a high-tech industry, with great potential for development and advancement as both the industry and our company continue to grow. Util-Assist’s flexible work environment allows you to work from anywhere, letting you choose the work arrangements that make the most sense for you. We will give you the tools and support to succeed in our business, wherever you are.

We are firmly committed to fostering a welcoming, positive, and diverse workplace. Thanks to our outstanding culture, we are the proud recipients of several national and local awards, including the Great Place to Work certification, the Employee Recommended Workplace Award (three years running), the York Region Business of the Year award, and the Newmarket Large Business of the Year Award.

**What We Need**:
The **Billing Coordinator **is responsible for** **supporting our utility clients with day-to-day meter-to-cash processes and contact centre operations.

**What You’ll Do**:

- Fulfill daily collections procedures as scheduled in a regulated industry:

- Issue reminder letters to customers
- Initiate automated reminder phone calls
- Complete outbound phone calls to customers in regard to outstanding account balances
- Manage meter disconnect and reconnections with third party vendor
- Manage collections related service orders
- Input data through manual and automated processes
- Administer reporting through various platforms (Teleworks, consolidated usage, developer listings, customer counts, month end and year end reporting)
- Process and track payment files (PAP, lockbox, web payments, cheques) as required
- Generate daily, weekly, monthly statistics for reporting
- Revise standard operating procedure documents as required
- Participate in ad-hoc projects and other tasks as assigned

**What You Will Bring**:
**Skills**:

- Strong analytical and problem-solving abilities
- Superb communication and interpersonal skills
- Ability to function both in a self-directed manner and in a team environment
- Effective time and task management skills
- Outstanding customer service skills
- A strong commitment to customer and corporate objectives

**Knowledge/Education**:

- Bookkeeping experience or other financial skill sets are sought after but not mandatory

**Experience**:

- 1-3 years’ experience in a billing, accounting or other financial skill set is highly desirable
- Experience in a billing or customer service role within a utility is an asset

**Working Conditions**:

- Work-life balance with flexible hybrid working arrangements
- A successful SIN and passport clearance along with a police vulnerability check is required

**What We Offer**:
**Company Benefits**:

- A competitive base salary
- The opportunity to work with an innovative company that is on the leading edge of technology
- Ample career advancement opportunities in a fast-growing company
- A fun, social and award-winning culture with true team collaboration
- Employee Assistance Program (EAP)
- Parental leave top-up program
- Three (3) month waiting period to be enrolled into benefits for a full-time employee
- Benefits (through Sun Life) - 95% employer paid
- Vision - $200 every 24 months
- Dental - 80% for preventative and basic procedures, with a max $2,500 per person every 12 months
- Benefits (through Sun Life) - 5% employee paid
- Life insurance
- Dependent life (if applicable)
- Long term disability - 75% of your monthly basic earnings up to a maximum of $8,000
- Life insurance - employee life $25,000, spouse $10,000, child $5,000
- Retirement Plan - 3 month waiting period to join, matching by Util

  • Billing Coordinator

    2 months ago

    Newmarket, Canada UTIL-ASSIST Full time

    Billing Coordinator (14-Month Contract) **Who We Are**: Util-Assist is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States. Utilities today are undergoing an exciting digital transformation; the widespread deployment of smart grid technologies and renewable energy sources is...

  • Billing Coordinator

    5 months ago

    Newmarket, Canada UTIL-ASSIST Full time

    Billing Coordinator (2) **Who We Are**: Util-Assist is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States. Utilities today are undergoing an exciting digital transformation; the widespread deployment of smart grid technologies and renewable energy sources is colliding with...

  • Events Sales Coordinator

    8 months ago

    Newmarket, Canada The Postmark Hotel Full time

    A collection of heritage-driven, neighborhood-centric hotels. Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people...

  • Locksmith Service Coordinator

    5 months ago

    Newmarket, Canada Alliance Group & Staffing Full time

    **Locksmith Service Coordinator** We are looking for an experienced **Locksmith Service Coordinator** for our client located at **Newmarket, ON**. They are into the business of locksmithing. **Responsibilities**: - Act as the primary point of contact for customers, addressing inquiries and providing information on our services. - Ensure a high level of...

  • Dental Receptionist/schedule Coordinator

    5 months ago

    Newmarket, Canada Newmarket Dental Care Full time

    Are you looking for a Full-time Dental Administrative Opportunity? Our office is looking for an enthusiastic, motivated individual to join our team as a Dental Receptionist/Schedule Coordinator. (1 year experience required). This position requires - Highly organized, quick learner and Team Player - Must be able to multi-task and be self motivated -...

  • Technical Inside Sales Coordinator

    6 months ago

    Newmarket, Canada 3D Storage Systems Limited Full time

    **Technical Inside Sales Coordinator** 3D Storage Systems, a manufacturer of steel storage products used in every industry in the world is seeking a Technical Inside Sales Coordinator who will fit into a dynamic and fast paced environment. 3D Storage Systems operates a manufacturing plant in Newmarket, Ontario, Canada where steel and other components are...

  • HR Coordinator

    6 months ago

    Newmarket, Canada Magna International Inc. Full time

    **Job Number**: 59032 **Group**: Magna Mechatronics, Mirrors & Lighting **Division**: Mechatronics Technical Center **Job Type**: Permanent/Regular **Location**: NEWMARKET **Group Description** The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to...

  • Patient Care Coordinator

    1 month ago

    Newmarket, Ontario, Canada MyHealth Centre Full time

    Job Title: Patient Care CoordinatorAbout MyHealth CentreMyHealth Centre is a leading provider of diagnostic health services in Ontario, with a reputation for excellence and patient care. We are seeking a highly skilled and dedicated Patient Care Coordinator to join our team.Job Summary:The Patient Care Coordinator will be responsible for the overall patient...

  • Master Scheduler/qms Coordinator

    5 months ago

    Newmarket, Canada Connect Force Inc Full time

    Communicated effectively with cross-functional teams including Customer Service, Production, Quality, and Maintenance to ensure alignment with production schedules and customer requirements. - Conducted production planning and scheduling, utilizing MRP analysis to establish priorities and optimize resource allocation. - Led capacity planning initiatives for...

  • Education Coordinator

    5 months ago

    Newmarket, Canada Oxford Learning Centres, Inc. Full time

    **Full-Time Education Coordinator Wanted**: **Want to add rockstar to your job title? Searching for more meaning in your career? Look no further!**: Gain valuable teaching experience! Work with kids and their families to help students of all ages achieve academic success. Oxford Learning programs impart new approaches to learning, designed to last a...

  • Acquisition Specialist

    2 weeks ago

    Newmarket, Ontario, Canada Magna Full time

    Job OverviewWe are seeking a highly motivated Acquisition Specialist to join our team at Magna in Newmarket. As an Acquisition Specialist, you will be responsible for establishing a workable bill of material and part delivery for multiple programs with the Program Engineers, Program Manager, and Project Coordinator.

  • ECN Operations Coordinator

    2 weeks ago

    Newmarket, Ontario, Canada Magna Full time

    Job SummaryThe ECN Operations Coordinator plays a critical role in ensuring the smooth planning and implementation of customer, supplier, and internal engineering changes at our Dortec Newmarket facility.About the RolePlans and manages system and engineering changes on programs from initial notification to full implementation, including collaboration with...

  • Client Care Coordinator

    6 months ago

    Newmarket, Canada Amplifon Group Full time

    **Position Summary**:As a Client Care Coordinator, you change lives by empowering people to rediscover all the emotions of sound. You create an exceptional client experience, by going the extra mile to foster an inclusive, welcoming, and people-oriented environment. You build trusted relationships with your clients from the moment they step into our door, by...

  • Client Care Coordinator

    3 months ago

    Newmarket, Canada RNS Health Care Services Inc. Full time

    **RNS Health Care** is currently seeking a dedicated and detail-oriented Client Care (Scheduling) Coordinator to join our team. As a Coordinator, you will play a crucial role in ensuring the efficient and effective coordination of our daily operations. If you have excellent organizational skills, can thrive in a fast-paced environment, and enjoy working with...

  • Service Coordinator

    6 months ago

    Newmarket, Canada Innovative Group of Companies Full time

    **About Innovative**: Located in Barrie, Ontario, Innovative Automation’s team works together to create efficient custom automation solutions that consistently exceed client expectations. At Innovative Automation, we strive to lead globally, lead industry, and lead locally with passion and pride. We provide industry with factory automation solutions for...

  • Dental Administrative Assistant

    2 months ago

    Newmarket, Canada Bradford Dental Care Full time

    **Job description**: We are looking for a friendly, organized dental Administrator/ Scheduling Coordinator/Treatment coordinator. Dental background an asset. **Responsibilities**: - Greet and assist patients, visitors, and staff in a friendly and professional manner - Coordinate patient referrals and follow-up appointments - Assist in updating and...

  • Dental Administrative Assistant

    2 months ago

    Newmarket, Canada Bradford Dental Care Full time

    **Job description**: We are looking for a friendly, organized dental Administrator/ Scheduling Coordinator/Treatment coordinator. Dental background necessary! **Responsibilities**: - Greet and assist patients, visitors, and staff in a friendly and professional manner - Coordinate patient referrals and follow-up appointments - Assist in updating and...

  • Dental Receptionist

    3 months ago

    Newmarket, Canada All Smiles Dental Full time

    **Job Summary** **Responsibilities**: - Greet and assist patients in a friendly and professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify insurance coverage and process patient billing - Maintain electronic dental records using Open Dental software - Coordinate with dental staff to ensure smooth patient...

  • Suite Metering Data Analyst

    5 months ago

    Newmarket, Canada UTIL-ASSIST Full time

    Suite Metering Data Analyst **Who We Are**: Util-Assist is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States. Utilities today are undergoing an exciting digital transformation; the widespread deployment of smart grid technologies and renewable energy sources is colliding...

  • Accounts Payable Specialist

    2 weeks ago

    Newmarket, Ontario, Canada Vaco Full time

    About the RoleWe are seeking a highly skilled Accounts Payable Specialist to join our Financial Operations team in the Greater Toronto Area.Key Responsibilities:Manage the AP processing function, ensuring accuracy and timely completion of accounts payable processes.Serve as a liaison between the company and its vendors, guaranteeing effective communication...