Veterinary Reception, Client Care
1 month ago
**Veterinary Reception, Client Care**:
**Location: Oakville, ON**:
**Mississauga-Oakville Veterinary Emergency Hospital** is currently welcoming a full-time Veterinary Reception, Client Care representative to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- Create a warm and welcoming environment for our patients and pet parents
- Ability to answer a multiline phone system and track and schedule appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset
- No experience with animals, no problem, so long as you love pets
Schedule: This is a full-time position. The hours are flexible but not guaranteed and reflective or a 24-hour hospital.
**What VCA Canada Offers**
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in
- Flexible schedules
- Competitive wages and benefits
- VCA Canada Student Loan RRSP Program - Ask us more
- Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips
- Extensive online anytime-anywhere access to journals and textbooks
- Annual uniform allowance
- RRSP Employer 5 % Match Program - saving for your future just got easier
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
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