Internal Events Manager

2 months ago

Montréal QC, Canada DULCEDO Full time

**_FRENCH VERSION WILL FOLLOW_**

Events have the power to connect, build relationships, shape perceptions, demonstrate expertise, transcend boundaries, and reach new heights. At Dulcedo, events are a core component of our people’s engagement and corporate culture. As we work within this vibrant and competitive industry, with employees across all corners of North America, it’s a priority to take time to disconnect, engage, and create memorable experiences together.

We are seeking an enthusiastic and creative Internal Events Manager to join our team. We’re looking for someone passionate about delivering excellence and making a meaningful impact for staff, clients, and the company. For you, the status quo isn’t an option
- you believe the best events are experiences that start with a bold, clear vision, and you thrive on carrying it through to execution and beyond, with attention to both big-picture goals and the finer details. In collaboration with our P&C Manager, you will establish and develop a Dulcedo Events Centre of Excellence, aligned with our core values and objectives, across in-person, hybrid, and virtual platforms.

**WHAT YOU'LL BE EXPECTED TO DO**:

- Lead the end-to-end management of high-impact events for our team and clients in various formats (in-person, virtual, or off-site), covering all aspects, from evaluation, planning, project management, and budgeting to activation, post-event measurement, and debriefing.
- Take a multidisciplinary approach to collaboration, engaging with the Board of Directors, People & Culture, and other relevant key stakeholders on the design and conception of events.
- Manage all event details—from opportunity evaluation, theme and concept development, venue sourcing, vendor contracting, and negotiation, to budgeting, online registration, and booking travel and accommodation for 100+ staff.
- Remain present throughout events, overseeing all activities from start to finish to ensure a seamless experience and effective coordination.
- Oversee event budgets, ensuring accurate cost projections, avoidance of unnecessary expenses, prompt payments, and thorough reconciliation.
- Collaborate with the Marketing and Communications team to develop compelling event-related communications and promotional strategies across channels to maximize awareness and attendance.
- Serve as the primary point of contact for staff & vendors before, during, and after events, addressing inquiries and ensuring a high level of satisfaction by promptly handling any issues or concerns.
- Oversee special gifting projects, including holiday gifts and appreciation packages, to enhance client and employee engagement.
- Create scalable resources such as detailed guides, toolkits, checklists, and idea lists to support the event planning and activation process, making them easily accessible for local office and team use while continually seeking feedback to improve processes.

**WHAT YOU BRING TO THE TABLE**:

- Post-secondary education in Hospitality Management, Event Planning, Business, or Communications.

3 to 5 years of event planning and execution experience, either in-house, at an agency, or as a freelancer.
- Proven ability to demonstrate a high level of initiative, ownership, and attention to detail in planning and managing events.
- You are a modern events specialist who creatively delivers across in-person, hybrid, and virtual formats, recognizing the opportunity to build connections and shape perceptions, regardless of the medium.
- Strong ability to proactively communicate with and manage very senior stakeholders across the company, with an aptitude for anticipating needs and addressing them professionally and courteously.
- Comfortable with ambiguity, with the ability to translate abstract ideas into tangible outcomes that meet and exceed stakeholder expectations.
- Excellent time management skills with the ability to lead, own, and manage events end-to-end, effectively handling multiple events simultaneously in a fast-paced, matrix environment.
- Experience managing event budgets, including cost projection, vendor negotiations, and proactively sourcing and liaising with external vendors to secure the best possible service and terms.
- Bilingualism in French and English is an asset but not mandatory for this role.
- Knowledge of webcasting and virtual event technology, with a proven track record of successfully executing virtual events.
- This position may require travel to various event locations nationally and internationally, with flexibility to work outside of core business hours as needed.

**WHAT'S IN IT FOR YOU**:

- At Dulcedo, we break the mold by offering Unlimited Vacation. Yep, you read that right. Allowing you to focus on making every day count rather than counting the days.
- Enjoy a highly flexible work environment with mínimal office attendance requirements, giving you the freedom to adapt your schedule to changing circumstances.
- Our Remote Work Policy is perfe

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