Contact Centre Representative

2 weeks ago

Regina, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit
- What You’ll Be Doing
- You’ll work in a fast-paced environment where you’ll have a meaningful impact on the lives of our clients. As a Contact Center Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their banking needs. You’ll deepen relationships, quickly resolve issues and identify opportunities to match clients with the right products and solutions that will enable their financial success.
- may _
- be required to work from home at some point in this process. The expectation and details will be confirmed if you move through the recruitment process. Even though this role may be a remote position - the expectation is that you must be able to attend your primary CIBC location (2412, 11th Avenue, Regina) within two hours upon request (e.g. technology/service outages, Business Contingency Planning, team meetings, celebration, events, etc.)_
- At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis._
- Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate _(Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps_
- _ A quick note on your availability - The start date for this position is March 25h, 2024 and our Contact Centre at 2412, 11th Avenue, Regina, SK is open from Monday to Sunday, 7:00 AM to 12:00 AM AST. We’d like for you to be available and flexible between these hours._
- How You’ll Succeed
- Client Engagement - Provide support for clients by helping them to manage their accounts and products. Focus on each client experience and connect on a personal level to make every interaction meaningful. Connect and refer clients to the right CIBC Financial contacts to enable their financial success.
- Problem Solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions.
- Product Knowledge - Deeply understand CIBC Financial suite of products and collaborate with others to ensure clients are connected to the right people and opportunities. Proactively suggest banking options that will help clients achieve their financial goals.
- Who You Are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You engage with your heart and mind. You care about people and you understand different perspectives. You listen and learn from the experience of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.- We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- Subject to program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Expected End Date

2025-03-24

Job Location

Regina-2412 11th Ave

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

  • Piano Sales Representative

    4 days ago

    Regina, Canada St. John's Music Piano Centre - Regina Full time

    Seeking a full time Piano Sales Representative for our Regina Piano Centre - Tuesday-Saturday Full time - Piano Experience Required - Sales Experience Required Schedule: - 8 hour shift - Day shift - Weekend availability **Experience**: - piano (preferred) Shift availability: - Day Shift (preferred) Work Location: One location

  • Customer Support Representative

    2 weeks ago

    Regina, Canada Brandt Full time

    Brandt is currently seeking a Customer Support Representative in the commercial vehicle industry for our Regina Customer Contact Center location. This position is responsible for placing new customer Parts orders, following up on existing orders, confirming the availability of inventory and responding to pricing inquiries to support our network of branch...

  • Call Centre Representative

    1 day ago

    Regina, Canada We An-Ser Full time

    **Key Responsibilities**: - Managing inbound and outbound phone calls and notifications for our clients (we are not a telemarketing centre) - Professionally greet callers, provide and request required information - Relay and route critical messages to on-call personnel by prioritizing emergency calls - Responding to customer requests professionally and with...

  • New Business Service Representative

    Found in: Talent CA C2 - 2 weeks ago

    Regina, Canada Co-operators Full time

    Close Date: May 3, 2024 Company: CLIC Department: Client Services Employment Type: Regular Full-Time  Work Model: Hybrid Language: English is required, French is an asset.  The Opportunity:  We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to...

  • Financial Services Representative

    2 weeks ago

    Regina, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Representative page is loaded Financial Services Representative Apply locations Regina, SK time type Full time posted on Posted 2 Days Ago job requisition id 2408757 We’re building a relationship-oriented bank for the modern world. We need talented,...

  • Financial Services Representative

    2 weeks ago

    Regina, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Representative page is loaded Financial Services Representative Apply locations Regina, SK time type Full time posted on Posted 2 Days Ago job requisition id 2408757 We’re building a relationship-oriented bank for the modern world. We need talented,...

  • Financial Services Representative

    2 weeks ago

    Regina, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Representative page is loaded Financial Services Representative Apply locations Regina, SK time type Full time posted on Posted 2 Days Ago job requisition id 2408757 We’re building a relationship-oriented bank for the modern world. We need talented,...

  • New Business Service Representative

    4 days ago

    Regina, Canada Co-operators Life Insurance Company Full time

    Close Date: May 3, 2024 Company: CLIC Department: Client Services Employment Type: Regular Full-Time Work Model: Hybrid Language: English is required, French is an asset. **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver...

  • Sales Representative

    1 day ago

    Regina, Canada Modern Veterinary Therapeutics Full time

    **About the job**: Modern Veterinary Therapeutics is seeking a Sales Representative in Manitoba/Saskatchewan. Function: To develop and maintain a partner relationship with practicing veterinarians by providing high quality medicines. **Essential functions**: 1. Achieve and/or exceed sales and promotional goals as directed by management 2. Effectively...

  • Retail Manager

    3 days ago

    Regina, Canada RCMP Heritage Centre Full time

    Posting Title**:Retail Manager** - Location: The RCMP Heritage Centre and Trading Post - Position Details: Full-Time Position - Compensation: $50,000-$58,000 annual salary (based on experience) - Hours of Work: 37.5 hours/week - some evenings and weekends will be required **Organization Overview** The Royal Canadian Mounted Police (RCMP) is one of...

  • Casual Welcome Centre Sales Assistant

    7 days ago

    Regina, Canada The MacKenzie Art Gallery Full time

    Applications made directly through Indeed may not be contacted. Reporting to the Welcome Centre Manager, the Welcome Centre Sales Assistant - Casual is responsible for the general operation of the Welcome Centre including Gallery Shop operations, visitor support, and assisting volunteers. As the first point of contact for visitors, Welcome Centre Sales...

  • Outside Sales Representative

    Found in: Talent CA C2 - 2 weeks ago

    Regina, Canada ECCO Supply™ Full time

    Join ECCO Supply as an Outside Sales Representative and become a key player in our dynamic team! You’ll engage with customers through various channels, champion exceptional service, and drive HVAC business growth. If you’re passionate about sales, have technical know-how, and HVAC expertise, we want to hear from you. KEY RESPONSIBILITIES General...

  • Sales Representative

    Found in: beBee jobs CA - 2 days ago

    Regina, Saskatchewan, Canada Charton Hobbs Group Full time

    Salary: This is an exciting job opportunity for a dynamic, driven, energetic, and enthusiastic professional looking to take the next step in their career. In this position, the successful candidate will work with established Concha y Toro Group brands, including Casillero del Diablo, Frontera, Bonterra, 1000 Stories, Trivento and others. More suppliers and...

  • Sales Representative

    4 days ago

    Regina, Canada Shnier, Gesco LP Full time

    Shnier, a GESCO company, Canada’s largest flooring distributor, Shnier offers a complete and comprehensive product portfolio consisting of every flooring category including hardwood, laminate, ceramic and stone tile, carpet, and luxury vinyl, has a new opportunity to join its growing and dynamic team in the full-time position of, **SALES...

  • Inside Sales Representative

    17 hours ago

    Regina, Canada BOXX Modular Full time

    BOXX Modular (Canada) rents, leases and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions. We work with our customers to design and deliver customized solutions, and provide additional services such as delivery and installation, furniture rentals and other add-ons. We are...

  • Sales Representative

    2 weeks ago

    Regina, Canada RAM Industries Inc. Full time

    RAM is a leader in custom cylinder manufacturers serving OEM accounts across North America. We require a Sales Representative; this position is based at our head office in Yorkton. **Job Requirements** The ideal individual for this position is self-driven and entrepreneurial-minded **Education**:An ability to understand our products is important....

  • Sales Representative

    2 weeks ago

    Regina, Canada RAM Industries Inc. Full time

    RAM is a leader in custom cylinder manufacturers serving OEM accounts across North America. We require a Sales Representative; this position is based at our head office in Yorkton. **Job Requirements** The ideal individual for this position is self-driven and entrepreneurial-minded **Education**:An ability to understand our products is important....

  • Client Care Representative

    1 day ago

    Regina, Canada Veterinary Mobility Center Full time

    **CLIENT CARE REPRESENTATIVE- FULL TIME POSITION** **BENEFITS**: - Generous Employee Discounts for Products and Services - Health Care Benefits (dental, vision, extended healthcare) - Paid Sick Time (6 Days) - Saskatchewan Pension Plan - NO Weekend Shifts - Monthly Team Building Events - Access to a diverse team with varied experience and knowledge -...

  • Guest Services Representative

    5 days ago

    Regina, Canada Regina Exhibition Association Limited Full time

    **THE OPPORTUNITY AWAITS YOU** REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences. We are looking for customer focused individuals interested is casual work...

  • Territory Sales Representative

    2 weeks ago

    Regina, Canada Valiant Distribution Inc Full time

    High Tide is seeking a Territory Sales Representative. This sales representative will be responsible for driving net new business in Saskatchewan through various channels and providing prompt, courteous and knowledgeable service to clients and customers. Employee is expected to meet and exceed personal sales objectives by pursuing telephone customers and...