Client Care Representative

2 weeks ago


Regina, Canada Veterinary Mobility Center Full time

**CLIENT CARE REPRESENTATIVE- FULL TIME POSITION**

**BENEFITS**:

- Generous Employee Discounts for Products and Services
- Health Care Benefits (dental, vision, extended healthcare)
- Paid Sick Time (6 Days)
- Saskatchewan Pension Plan
- NO Weekend Shifts
- Monthly Team Building Events
- Access to a diverse team with varied experience and knowledge
- Opportunities for growth and professional development
- Uniform Allowance
- Competitive Compensation Package based on experience and wage grid.

**WHO ARE WE?**

At the Veterinary Mobility Center we are not just a clinic, we are a team. We take pride in our vibrancy, diversity, progressiveness and that we are a privately owned clinic in the heart of Regina. In addition to offering routine services for your pet, we also offer integrative and wellness services, such as Rehabilitation, Traditional Chinese Medicine, Acupuncture and Spinal Manipulation Treatments, and Orthopedic surgery. Our team values growth, accountability, integrity and teamwork. As part of our team, you'll be working in an environment that nurtures your growth and cherishes the bond between pets and their owners. Our goal is to promote a healthy working environment centered around high standards of medicine and exceptional patient care.

**WHO ARE WE LOOKING FOR?**

We are looking for someone with a passion for customer service and client care. Our Client Care Representatives are the driving force of the clinic. They manage the client and patient flow, maintain patient files, provide proper communication, and support the doctors and medical staff as needed. Serving as the first point of contact to pet parents; you'll be able to remain calm in emotional situations, set an example of high-level client care and teamwork. You will work closely with the Client Care team to deliver exceptional patient and client care to ensure all feel welcomed and cared for.

**QUALIFICATIONS AND SKILLS**:
**EXPERIENCE**:

- High school diploma or equivalent
- Previous animal handling experience preferred
- Veterinary Receptionist or Assistant: 1 year (preferred)
- Customer service: 1 year (preferred)
- Post secondary education is considered an asset.

**CLINIC HOURS: 7:30AM-7:00PM**
- Flexible shifts
- Must have evening availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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