Dispatch / Office Assistant
2 weeks ago
This administrative position supports our towing and impound services.
**Duties consist of**:
Take incoming calls for towing services, police impounds, accidents and distribute them to our drivers
Provide quotes to customers
Track daily calls that are distributed to each driver
Perform releases and cashier duties for impounded vehicles with potentially dishonest, demanding, and challenging customers.
Process impoundment paperwork and maintain compliance with all requirements for the laws of towing and impoundment
Administrative and clerical duties
Billing and collection of towing services
Update dispatch website with vehicle details
**Experience**:
Must have negotiating/sales experience
Emergency call center or dispatch experience
Minimum 2 years working in an office setting
Excellent computer skills (i.e. Excel, data systems etc.)
Strong work ethic, self-motivated, and very organized
Strong desire to help people and solve challenging problems
Able to work under pressure
Answer busy phone line
Able to greet the nice clients warmly but also not afraid to deal with the more challenging customers.
Assist in filing duties if needed
**Hours are from 9am - 5pm Monday to Friday**
**$22/hour to start**
**Cash bonuses available regularily**
**Benefits available**
**Job Types**: Full-time, Permanent
**Salary**: From $22.00 per hour
**Benefits**:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application question(s):
- Have you worked for a towing company before?
Work Location: In person
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