Office Administrator, Vancouver South Workbc

2 weeks ago

Vancouver, Canada YWCA Metro Vancouver Full time

Job Description**What you’ll be doing**:

- Perform reception duties, including regular contact with potential Clients - on the phone and in person - providing information on programs and referrals to other agencies and community resources
- Office support to staff team and Clients such as booking appointments, rescheduling appointments, data entry, photocopying, faxing, preparation of minutes, answering phone inquiries, correspondence, purchasing supplies and petty cash
- Work with the Office Manager to implement, maintain and revise internal administrative systems (i.e. client files, statistics reporting, client tracking procedures, annual inventory, files)
- Provide initial intake process to new Clients, which may require assisting clients with registration on the Online Employment Services (OES) system
- Keep track of intake details (accepted, not accepted, reason for not accepted, cancellations and no shows, type of client) for all case managers and produce a weekly report and monthly report for management
- Assist with purchasing procedures i.e. ordering, monitoring, and tracking
- Assist with issues regarding maintenance, parking, lease, telephone, janitorial and alarm system, and elevate any major concerns to the WorkBC Office Manager as necessary
- Assist with the orientation of new Staff/practicum students/summer students to the WorkBC Centre workplace environment and YWCA policies
- Assist with coding invoices and obtaining signature by the Senior Operations Manager to send to finance team in a timely manner
- Stay current with all labour market trends, employment issues, community resources, job training, and employment opportunities
- Other related administration duties as requested

**What you’ll need**:

- Relevant education or an equivalent work experience and recognized certification
- Excellent client and customer service skills
- Excellent computer skills including Microsoft Office Suite, advanced word and excel skills, data entry and SharePoint
- Excellent telephone skills and proven ability to handle a multi-line system
- Proven ability to manage shifting priorities
- Comfortable working on the front-line of a busy employment centre, working with a range of Clients including Clients with mental health challenges, Clients with disabilities and Clients who are seeking housing, Clients who are immigrants, and Indigenous Clients
- Strong written and verbal communication and interpersonal skills are required to build effective relationships internally and externally
- Proven ability to develop and manage office procedures and systems
- Must be available during typical business hours (Monday - Friday)
- A valid clear criminal record check (including working with vulnerable populations) is required
- Fluency in French is required
- A valid clear criminal record check (including working with vulnerable populations) is required.
- The YWCA Metro Vancouver’s COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time. However, should circumstances change and the YWCA deem it necessary to reintroduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

**What we offer**: We offer our eligible employees the following benefits as part of their total compensation package:

- Extended medical and dental benefits
- A defined benefit pension plan
- Flexible working arrangements for applicable positions
- Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
- Free staff membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centres
- **Pay Rate: $27.50 per hour**
- A workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.
How to Apply

**Asami Scully (She/Her)**

**Office Manager**

WorkBC South Vancouver

535 Hornby Street, Vancouver, BC, V6C 2E8

  • Administrative Assistant

    2 days ago

    Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at the YWCA Metro Vancouver Vancouver South WorkBC Centre. The successful candidate will provide administrative support to our staff team and clients, ensuring the smooth operation of our employment centre.Key Responsibilities:Provide reception duties,...

  • Office Administrator, Vancouver South WorkBC

    3 weeks ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    What you’ll be doing  Perform reception duties, including regular contact with potential Clients - on the phone and in person – providing information on programs and referrals to other agencies and community resources  Office support to staff team and Clients such as booking appointments, rescheduling appointments, data entry,...

  • Case Manager, WorkBC Vancouver South

    3 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    The Case Manager is responsible for working closely with job seekers to develop, support and meet their employment and career goals. This position works as part of a multi-agency team within the Vancouver South community to connect clients with progressive employment, training opportunities and holistic support while representing the mission and values of...

  • Office Administrator

    5 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionThe Office Administrator acts as the first point of contact at the WorkBC Center for clients, employers and the general public. The Sustainment Coach follows up with clients to confirm employment status and offer ongoing WorkBC services. **What you’ll be doing**: - Reception duties including greeting clients on the phone and in-person,...

  • Case Manager, WorkBC Vancouver South

    1 month ago

    Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

    Job SummaryThe YWCA Metro Vancouver is seeking a skilled Case Manager to join our team. As a Case Manager, you will work closely with job seekers to develop and support their employment and career goals. This is a unique opportunity to make a meaningful impact in the lives of individuals and contribute to the success of our community.Key ResponsibilitiesWork...

  • Case Manager, WorkBC Vancouver South

    1 month ago

    Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

    Job SummaryThe YWCA Metro Vancouver is seeking a skilled Case Manager to join our team. As a Case Manager, you will work closely with job seekers to develop and support their employment and career goals. This is a unique opportunity to make a meaningful impact in the lives of individuals and contribute to the success of our community.Key ResponsibilitiesWork...

  • Office Manager, Workbc North Vancouver

    5 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionAs part of the leadership team, this position oversees the daily operations of the Employment Services Centre (ESC), addressing facility maintenance, lease issues, and ensuring compliance with contractual obligations. Responsibilities include improving front office systems, supporting quality assurance audits, financial reporting, and managing...

  • Office Administrator, Workbc Tri- Cities

    5 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionThe Office Administrator/Assistant acts as the first point of contact at the ESC for Clients, employers and the general public. In this role the Office Administrator/Assistant ensures that clients are directed through to the correct stream for WorkBC services. **What you’ll be doing**: - Perform reception duties, including regular contact...

  • Case Manager, WorkBC Vancouver South

    4 weeks ago

    Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

    Job SummaryThe YWCA Metro Vancouver is seeking a skilled Case Manager to join our team. As a Case Manager, you will work closely with job seekers to develop and support their employment and career goals.Key ResponsibilitiesWork with clients to achieve sustainable employment, addressing any barriers and building on client strengthsAssess client needs and...

  • Case Manager, WorkBC Vancouver South

    4 weeks ago

    Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

    Job SummaryThe YWCA Metro Vancouver is seeking a skilled Case Manager to join our team. As a Case Manager, you will work closely with job seekers to develop and support their employment and career goals.Key ResponsibilitiesWork with clients to achieve sustainable employment, addressing any barriers and building on client strengthsAssess client needs and...

  • Data Administrator, Tri-cities Workbc

    5 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the supervision of the Office Manager the Data Administrator is responsible for all Client data pertaining to the WorkBC Employment Service Centre billing and information management systems. This role requires attention to detail and exemplary data entry skills. The Data Administrator role offers additional assistance to the Office...

  • Case Manager, Workbc North Vancouver

    5 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the general supervision of the Manager of Case Management Services and Senior Manager of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by...

  • Case Manager, WorkBC North Vancouver

    2 weeks ago

    Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

    Under the general supervision of the Manager of Case Management Services of the YWCA Metro Vancouver, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by referring them to WorkBC...

  • Office Administrator, Workbc North Vancouver

    5 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionJoin our team as an Office Administrator where you'll be the first point of contact for our clients, providing exceptional frontline support. You'll collaborate closely with our team to ensure seamless office operations while handling a diverse range of administrative tasks to keep things running smoothly. This role offers the opportunity to...

  • Case Manager, WorkBC North Vancouver

    4 days ago

    Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

    Job SummaryThe Case Manager will work closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The successful candidate will support Clients with achieving their employment goals by referring them to WorkBC interventions such as, Skills Training, Short term Skills Training, Employment Workshops,...

  • Case Manager, WorkBC North Vancouver

    2 weeks ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Under the general supervision of the Manager of Case Management Services of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by referring them to WorkBC...

  • Employment Support Specialist

    5 months ago

    Vancouver, Canada MOSAIC Full time

    **mkkkkMOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME...

  • Youth Case Manager

    5 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the general supervision of the Case Manager Coordinator and Centre Manager of the WorkBC Centre, the Case Manager is responsible for working closely with youth job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by...

  • Case Manager, Workbc Richmond

    5 months ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job Description**What you’ll be doing**: - Maintain an organized and current client caseload, including managing follow up - Assess client needs and develop an individualized action plan to meet goals - Proficient and effective use of the Integrated Case Management system (ICM) Training provided for ICM and WorkBC model. - Administer Client Needs...

  • Facilitator/Resource Room Advisor, WorkBC Midtown West

    7 days ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    What you’ll be doing  Work one to one with clients in a drop-in employment resource center to assist them with employment-related needs  Assess for eligibility for WorkBC services and assist clients with the WorkBC Online Employment Services application Develop and facilitate workshops, both in-person and online Maintain...