Service Coordinator
2 weeks ago
**Responsibilities**:
- Create and act on reminders for current accounts.
- Proactively schedule and coordinate service work with clients.
- Organize/schedule appointments for field technicians to ensure optimum efficiency.
- Create notices for inspections and repairs.
- Follow up on outstanding quotes for annual inspections and repairs.
- Correspond with clients and provide them with all supporting paperwork/reports.
- Appropriately file backflow inspection reports (send to the city or file online with BSI).
- Coordinate applicable work with subcontractors, and file paperwork in the appropriate location.
- Manage the rental of all relevant equipment, paying attention to scheduling and budget.
- Review the division’s accounts receivable statement bi-weekly.
- Follow up on delinquent accounts and correctly document them in the system for future use.
- Schedule a monthly inventory-count to be completed by the field service manager.
- Submit applicable forms and reports as per EFP policy, using various programs.
- Assist with general office administration (filing, scanning, etc.)
- Adhere to all safety policies and procedures set by Escape Fire Protection.
- Other duties as assigned.
**Reasons to Join**
- Extended health & dental benefits
- Competitive compensation packages
- A culture with a strong emphasis on work-life balance
- Room for growth & development within the company
**Hours of Work**
- Full-Time, Permanent
- Monday to Friday
- 8-hour shifts
**Job Types**: Full-time, Permanent
**Salary**: From $20.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Overtime pay
Application question(s):
- This position is a 100% in-office role. Please answer "yes" to acknowledge this.
**Experience**:
- Administrative: 1 year (preferred)
Work Location: One location
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