Guest Service Representative
7 days ago
Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
- **Education**:
- Secondary (high) school graduation certificate
- ** Work setting**:
- Health care institution, facility or clinic
- Spa
- ** Tasks**:
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Provide directory assistance
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
- ** Computer and technology knowledge**:
- MS Office
- Mac OS
- Social Media
- MS Excel
- MS Word
- MS Windows
- ** Transportation/travel information**:
- Public transportation is available
- ** Work conditions and physical capabilities**:
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- ** Personal suitability**:
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
- ** Experience**:
- Experience an asset
- ** Health benefits**:
- Dental plan
- Health care plan
- ** Financial benefits**:
- Group insurance benefits
- ** Other benefits**:
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Team building opportunities
- Parking available
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