Guest Services

7 months ago

Saskatoon, Canada Marriott International, Inc Full time

**Additional Information** Full Time

**Job Number** 23217153

**Job Category** Rooms & Guest Services Operations

**Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Agent

    1 week ago

    Saskatoon, Canada Holiday Inn Saskatoon Downtown Full time

    At the Holiday Inn Saskatoon Downtown our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the InterContinental Hotel Group (IHG) brand you’re more than just a job title. We are looking for exceptional people to provide outstanding service to our guests. We are currently looking for a **Guest...

  • Guest Service Agent

    3 days ago

    Saskatoon, Canada Holiday Inn Express Saskatoon Centre Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Agent

    2 months ago

    Saskatoon, Canada PR Hotels Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Agent

    2 weeks ago

    Saskatoon, Canada Holiday Inn Express & Suites Saskatoon Centre Hotel Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Agent

    7 months ago

    Saskatoon, Canada Holiday Inn Express & Suites Saskatoon Centre Hotel Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Supervisor

    3 months ago

    Saskatoon, Canada Holiday Inn Express & Suites Saskatoon Centre Full time

    **Who You Are** We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Supervisor. Guest Service is a crucial part of our overall operation; there is never a dull moment! We all work together to make our guests feel at home so that guests can have the best experience possible. At...

  • Guest Service Agent

    3 hours ago

    Saskatoon, Canada Marriott TownePlace Suites Saskatoon Full time

    **Title** Hotel Guest Service Agent **Reports To** Front Desk Manager **Summary** The Hotel Guest Service Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Other duties will include registering guests, making and...

  • Guest Service Agent

    2 months ago

    Saskatoon, Canada Holiday Inn Express & Suites Saskatoon Centre Full time

    -The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent with excellent customer service and communication skills to be the first point of contact for our guests at our property - the Holiday Inn Express & Suites Saskatoon Centre. Guest Service is a crucial part of our overall operation and there is never a dull moment! At the Holiday...

  • Guest Service Agent

    6 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Weekend, Weekdays Availabilty Required **Job Number** 23204537 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Guest Service Supervisor

    7 months ago

    Saskatoon, Canada Alt Saskatoon Full time

    **JOB SUMMARY** Reporting to the Guest Service Manager (GSM), the Guest Services Supervisor (GSS) is responsible for ensuring the highest level of guest service by maintaining standards for all positions within the Front Office department. The person will work closely with his team and maintain a stable relationship with other departments. **WHAT WE...

  • Agent-guest Services

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Benefit package available after completion of probation period. must be available various shifts including weekends. **Job Number** 24017927 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located...

  • Guest Services Agent

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Job Number** 24074826 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Services Agent

    5 days ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information**Full time, Flexible hours, Benefits available after probationary period **Job Number**25002829 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada, S7K 3G8 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process...

  • Guest Services Agent

    4 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Full-Time **Job Number** 24150279 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs,...

  • Guest Services Agent

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Benefit package available after completion of probation period, Flexible Shift, Weekend Shift **Job Number** 24047119 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?**...

  • Guest Services Agent

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Job Number** 24069124 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Agent

    7 days ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Job Number** 22187444 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Agent

    1 week ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Part Time **Job Number** 23040592 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest check-ins,...

  • Guest Service Agent

    2 weeks ago

    Saskatoon, Canada Marriott Worldwide Full time

    **Additional Information** Flexible Hours **Job Number** 22138940 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest...

  • Guest Service Agent

    18 hours ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Full-time **Job Number** 23045381 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, Saskatchewan, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest...