Guest Services Representative-

7 months ago


Saskatoon, Canada Cushman & Wakefield Full time

**Job Title**

Guest Services Representative
- (Part-time)-Midtown Mall Saskatoon
**Job Description Summary**

Position: Guest Services Representative

Reports to: Guest Services Supervisor

Division: Guest Services

Location: Midtown Plaza
- Night and evening work will be required (including weekends and holidays)

1. Description of Major responsibilities and duties:

- Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
- Sale of Mall Gift Cards which includes:

- daily deposits
- shift reports and logs
- distribution of gift-with-purchase items
- Opening & Closing duties as per the Guest Services Supervisor
- Prepare and manage various customer tracking initiatives
- Provide Customer assistance with all available mall services.
- Assist other mall personnel (Security and Maintenance) to provide an exceptional Customer Experience, promoting a safe and clean environment
- Assist with various on-site promotions and events
- Cultivate relationships with the shopping centre’s retailers and continually stay abreast of product offerings and store promotions.
- Be aware of and monitor the shopping centre’s, and its retailer’s, online presence on a daily basis such as; Facebook, Twitter, Blog, Website, Pinterest, etc.
- Professionally respond online to customer service inquiries on social media. (If applicable)
- Monitor mall events, retailer sales and promotions to communicate onto social media platforms as deemed necessary. (If applicable)
- Collating various documentation for shopping centre distribution, compiling and updating store and directory information, data entry and assisting with various marketing events/projects (as needed)
- Maintaining cleanliness and organization at the workspace
- Ensure appropriate levels of inventory for administration supplies, gift cards, etc. are maintained
- Other duties as assigned by the Guest Services Supervisor
- And most importantly, ensuring that our Customers leave our shopping centre happy with all of their needs met

2. Experience/Qualifications Required:

- 1 year of experience in Customer

Service an asset.
- Comfortable handling large cash

3. Minimum Academic Requirements:

- Minimum Grade 12 Diploma

4. Technical Competencies:

- Excellent customer service skills with a drive to go above and beyond
- Superior written and oral communication skills
- Ability to work in a “team” environment
- Various computer skills - Microsoft Office
- Competent in Social Media, Facebook, Twitter, Website, etc.
- ** Able to work evenings and weekends is a must.**:

- ** Open, unrestricted availability.**
- Creative and self-motivated.



  • Saskatoon, Canada Merlis Belsher Place Full time

    Nustadia Recreation Inc. is looking for Full and Part time team members interested in being part of the administrative team at Merlis Belsher Place. These individuals enjoy interacting with the public, are confident in multi-tasking and working with busy workloads from time to time as well as professionally representing Nustadia Recreation Inc. The Guest...


  • Saskatoon, Canada Comfort Suites Saskatoon Full time

    PART TIME/FULLTIME - Guest Services Representative (Previous Applicants feel free to re-apply) **Award Winning Comfort Suites is looking for our next STAR!** Attention to detail, communication skills and an agile mind are what is needed for this opportunity. Excel here and the sky is the limit with where you can go with our company. We are searching for...


  • Saskatoon, Canada Comfort Suites Saskatoon Full time

    FULL TIME Guest Services Representative **Award Winning Comfort Suites is looking for our next STAR!** Attention to detail, communication skills and an agile mind are what is needed for this opportunity. Excel here and the sky is the limit with where you can go with our company. We are searching for someone who is looking for a career, not a job! Essential...


  • Saskatoon, Canada Cushman & Wakefield Full time

    **Job Title** Guest Services Representative (Part-time) **Job Description Summary** Position: Guest Services Representative Reports to: Guest Services Supervisor Division: Guest Services Location: Midtown Plaza - Night and evening work will be required (including weekends and holidays) 1. Description of Major responsibilities and duties: - Demonstrate...


  • Saskatoon, Canada Cushman & Wakefield Full time

    Job Title Guest Services Representative (Part-time) Job Description Summary **Main Objectives**: Be an active, efficient and effective member of the Guest Services TEAM Provide premium customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public Act as a...


  • Saskatoon, Canada Comfort Suites Saskatoon Full time

    **PART TIME**: - Guest Services Representative (Previous Applicants feel free to re-apply) **Award Winning Comfort Suites is looking for our next STAR!** Attention to detail, communication skills and an agile mind are what is needed for this opportunity. Excel here and the sky is the limit with where you can go with our company. We are searching for...


  • Saskatoon, Canada SIGA Full time

    **Job Description**: **Main Duties** Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. **Responsibilities include**: Providing a wide variety of...


  • Saskatoon, Canada SIGA Full time

    **Job Description**: **Main Duties** Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. **Responsibilities include**: Providing a wide variety of...

  • Escape Room Host

    2 weeks ago


    Saskatoon, Canada Escape Manor Full time

    **Job Type / Category** **Escape Room Host / Guest Service Representative** Escape Manor - Saskatoon, SK Part-time - Requirements: _ - Excellent communication skills - Ability to dazzle and charm - Ability to work well within a team setting - Ability to multitask and prioritize efficiently - Hospitality or theatre experience is an asset - Must be able to...


  • Saskatoon, Canada Cushman & Wakefield Full time

    Job Title Seasonal Guest Services Representative (Part-time) Job Description Summary Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings **Job Description**: - Night and evening work will be required (including weekends and holidays) **1. Description of Major responsibilities...


  • Saskatoon, Canada NPCSandman Hotel Group Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Investigate complaints and claims - Register arriving guests and assign rooms - Resolve complaints and...


  • Saskatoon, Canada Sandman Hotel Group Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...


  • Saskatoon, Canada NPCSandman Hotel Group Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Work setting**: - Hospitality industry - Hotel, motel, resort - ** Tasks**: - Investigate complaints and claims - Register arriving guests and assign rooms -...


  • Saskatoon, Canada Cushman & Wakefield Full time

    Midtown seeks a full-time, customer service oriented professional to deliver & maintain a positive and professional image of Midtown by overseeing the activities of the Guest Services team. The primary focus of this role is to provide vibrant, yet professional & courteous customer service to all Midtown guests (shoppers, retailers, office tower professionals...

  • Guest Service Agent

    2 weeks ago


    Saskatoon, Canada Holiday Inn Saskatoon Downtown Full time

    At the Holiday Inn Saskatoon Downtown our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the InterContinental Hotel Group (IHG) brand you’re more than just a job title. We are looking for exceptional people to provide outstanding service to our guests. We are currently looking for a **Guest...

  • Guest Service Agent

    7 days ago


    Saskatoon, Canada Holiday Inn Express Saskatoon Centre Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Agent

    2 months ago


    Saskatoon, Canada PR Hotels Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...


  • Saskatoon, Canada The Dufresne Group Full time

    Customer Service Representative Part Time Career Opportunity Dufresne Furniture and Appliances is currently seeking a Part Time Customer Service Representative for our Saskatoon store located at 102 - 810 Circle Drive East. As a Customer Service Representative, you will support our guests in store and through the after sales experience. Dufresne Furniture...

  • Guest Service Agent

    2 weeks ago


    Saskatoon, Canada Holiday Inn Express & Suites Saskatoon Centre Hotel Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Agent

    7 months ago


    Saskatoon, Canada Holiday Inn Express & Suites Saskatoon Centre Hotel Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...