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Travel Consultant/ Customer Service Representative

4 weeks ago

Richmond Hill, Canada New Pioneer Travel Full time

UTOvacation is one of North America's fastest growing Tour Operators, sending thousands of individuals to Asia, Europe and South America. With an A+ rating on BBB coupled with a 4.3/5 rating on TrustPilot, UTOvacation has a proven track record of success and customer satisfaction. Although we are currently all suffering through a pandemic, the demand for travel in 2021 has begun to pick up and therefore, it is now time to grow, we are looking for an individual to join our team in this hybrid position.
- Are you interested in a fast growing company with incredible advancement opportunities?
- Do you love to travel?
- Have you ever wondered how cool would it be to travel the world to some of the world's most exotic locations as part of your job?

If you answered yes to the previous questions, UTOvacation has a job for you

**Duties & Responsibilities**

**Travel Consultant**
- Booking and adjusting travel details of customers
- Administrative duties including filing and record keeping
- Handing online chat requests
- Sales calls to prospective and existing clients

**Job Requirements**

**_* Mandarin & English are required._**

**_* _**_Mandarin & English are required._**

**_* _**_Mandarin & English are required._**_**_
- *_*
- Passion to learn, grow and challenge yourself.
- Microsoft Word / Excel / Powerpoint
- Zoho or similar Customer Relationship management software (not mandatory)
- Good phone mannerisms
- Please note, although this is an entry level position, there is significant room for growth.

Fundamentally UTOvacation is a meritocracy, yes that's a fancy word for saying you will be rewarded for your results.

We are looking for someone with the right positive attitude and a true belief in themselves.

If you are looking for a boring stuffy corporate job, this is not an adventure for you..

Experience is not mandatory (although appreciated), to excel in this role, there are no suits required, just a positive mindset and a hunger to succeed.

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$48,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- How many years of call center experience do you have?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Cantonese (preferred)

Work Location: One location

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