Travel / Cruise Customer Service Consultant
4 weeks ago
UTOvacation is one of North America's fastest-growing Tour Operators, sending thousands of individuals to Asia, Europe, and South America. With an A+ rating on BBB coupled with a 4.3/5 rating on TrustPilot, UTOvacation has a proven track record of success and customer satisfaction. Although we are currently all suffering through a pandemic, the demand for travel in 2021 has begun to pick up and therefore, it is now time to grow, we are looking for an individual to join our team in this hybrid position.
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material
**Job Requirements**
- Proficiency in English; knowledge of Manadrian / Chinese is an advantage
- Exemplary customer oriented approach
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
**Job Types**: Full-time, Permanent
**Salary**: $35,000.00-$50,000.00 per year
**Benefits**:
- Casual dress
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Work Location: One location
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