Alumni Engagement Assistant
3 weeks ago
**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
**About Us**:
The University Advancement division plays a leading role in strengthening awareness of and support for the University’s mission and goals by leading alumni relations and fundraising efforts across campus and beyond. All departments within the Division build enduring alumni and public trust through understanding and support for Western University in a coordinated campus-wide effort that results in the engagement and funding needed to make an impact. There are 3 departments within the Division - Departments of Development, Alumni Relations and Advancement Operations
**Responsibilities**:
The Alumni Engagement Assistant will provide efficient administrative support for special event activities within Alumni Relations. In addition, the incumbent will greet and assist customers (visitors, students, faculty, staff, volunteers, and donors) in face to face interactions, by telephone, or by digital communications, serving as the first point of contact for the Department of Alumni Relations as well as at any in person events.
- Please note: This vacancy is expected to be be filled internally_
**Qualifications**:
**Education**:
Current Western Student or recent Grad
**Experience**:
- Administrative and/or customer service experience required
- Experience within an Alumni Relations and Development environment preferred
**Knowledge, Skills & Abilities**:
- Ability to take initiative and work collaboratively in a team environment with academic and administrative staff, alumni, students and volunteers
- Excellent verbal and written communication skills and the confidence dealing with all levels of an organization
- Ability to work well under pressure and handle multiple conflicting priorities in a fast-paced environment with frequent interruptions
- Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner
- Intermediate computer skills in Microsoft Office and database management required.
**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
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