Development Assistant

2 weeks ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level M

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The University Advancement division plays a leading role in strengthening awareness of and support for the University’s mission and goals by leading the alumni relations and fundraising efforts across campus and beyond. All departments within the Division, build enduring alumni and public trust through understanding and support for Western University in a coordinated campus-wide effort that results in the engagement and funding needed to make an impact. There are 3 departments within the Division - Departments of Development, Alumni Relations and Advancement Operations.

**Responsibilities**:
The Development Assistant (Advancement) will provide administrative support to leaders and advancement team members to assist with development, alumni and operational initiatives. The Development Assistant (Advancement) will provide front-line support and customer service for alumni, friends and donors; update and ensure integrity of constituent information in the division’s CRM; produce mailings; and manage multiple administrative priorities to ensure that work is completed within deadlines. The role will also generate reports for the team, involving the extraction, preparation and presentation of data files.

**Qualifications**:

- Education:
- 2 year community college diploma in Office Administration, Business Administration, or related discipline

**Experience**:
- 2 years' administrative experience, providing customer service and support in a business office setting
- Experience in a fundraising environment preferred

Knowledge, Skills & Abilities:
- Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Ability to work in a manner that models best practices in confidentiality standards and to treat information with discretion
- Self-driven, critical thinker who is highly skilled at anticipating and resolving stakeholder relation issues
- Demonstrated ability take initiative, to work independently and follow through on work assignments
- Ability to establish rapport with people from diverse backgrounds
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to multi-task and maintain an organized and effective personal work environment
- Personable and courteous in working relationships with donors, alumni, colleagues, students and the public
- Ability to work independently and effectively as a member of the team to achieve department goals

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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