Bilingual Warranty Administrator

2 days ago


Mississauga, Canada Carrier Enterprise Canada Full time

**Carrier Enterprise Canada**

**Career Opportunity - Bilingual Warranty Administrator 6 month contract**
- CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. CE has 36 locations across Canada._

**Location: Mississauga, ON**

**Reports to: Warranty Department Manager**

**The Opportunity**:

- Experienced Post Sales Customer Experience Rep that is highly customer-oriented
- Responsible to retrieve and convert recorded customer voice messages to technical support cases.
- Outbound/inbound calling (20 to 30 calls per day)
- Assist with or process product registrations
- Assist manager with warranty report auditing

Ensure all warranty claims are properly entered, reviewing claim criteria needed by the factory/distributor is complete/correct

**Skills & Behaviours**:

- 2+ years of strong preferred administrative/customer service experience with warranty administration, first tier administrative technical help desk, ideally in the HVAC industry.
- College Diploma with studies in business, computers or administration.
- Computer literate, specifically Word and Excel (Service Bench experience would be a bonus).
- Strong attention to detail is essential.
- Exceptional organization skills.
- Ability to multi-task and work in a fast paced, team environment with mínimal supervision.
- Excellent customer service skills, with strong communication and interpersonal skills.
- Outstanding customer focus with experience handling calls in a call center environment.
- Top notch communication skills to respond effectively to internal and external customer inquiries, with a focus on professionalism, teamwork and follow up.
- Bilingual preferred*

**Why work for CE Canada?**
- Our culture and mindset are focused on leading sustainable, ambitious, strategic growth through engagement, empowerment and accountability
- We are a team built on trust and integrity
- We believe our people are what delivers a high level of customer experience
- We offer competitive salary
- We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
- We win and celebrate together
- *Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially._

**Job Types**: Full-time, Permanent

**Benefits**:

- Commuter benefits
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- How many years of customer service do you have?
- Are you bilingual (English/French)?

Work Location: One location


  • Warranty Administrator

    7 months ago


    Mississauga, Canada Carrier Enterprise Canada Full time

    **Carrier Enterprise Canada is currently accepting applicants for the position of**: **12 Month Contract - Warranty Administrator (Bilingual)** **Reporting to: Warranty Department Manager** Location: Currently Hybrid (office & home) - Mississauga ON **The Opportunity** - Experienced Post Sales Customer Experience Rep that is highly customer-oriented. -...


  • Mississauga, Canada KIA Motors Full time

    **Description** **At Kia, we live and breathe our slogan - Movement that inspires. Celebrating our 25th year in Canada, we are a young dynamic company with a fast-paced, collaborative, and innovative workplace culture. As we redefine the automotive industry's value, our award-winning products showcase the creativity and dedication of our diverse team, it...


  • Mississauga, Canada KIA CANADA INC Full time

    At Kia, we live and breathe our slogan - Movement that inspires. Celebrating our 25th year in Canada, we are a young dynamic company with a fast-paced, collaborative, and innovative workplace culture. As we redefine the automotive industry's value, our award-winning products showcase the creativity and dedication of our diverse team, it takes a special group...

  • Warranty Administrator

    7 months ago


    Mississauga, Canada 401 Dixie Volkswagen Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Warranty Administator **to join the team at **401 Dixie Volkswagen**. - Have experience with warranty administration in a dealership environment - Have experience with CDK - Enjoy working in a fast paced environment, with rapt attention to...

  • Warranty Assessor

    7 months ago


    Mississauga, Canada KIA Motors Full time

    **Description** *** *** **At Kia, we live and breathe our slogan - Movement that inspires. Celebrating our 24th year in Canada, we are a young dynamic company with a fast-paced, collaborative, and innovative workplace culture. As we redefine the automotive industry's value, our award-winning products showcase the creativity and dedication of our diverse...


  • Mississauga, Canada Cooksville Dodge Chrysler Jeep Full time

    Cooksville Dodge Chrysler Jeep Ram is currently looking for a **Warranty Administrator** to join their team in Mississauga. The **Warranty Administrator** will be responsible for processing warranty and internal repair orders, as well as assisting with various duties at the service desk. Cooksville Dodge Chrysler Jeep Ram is a proud member of _The...

  • Warranty Administrator

    7 months ago


    Mississauga, Canada Johnston Equipment Full time

    As the Warranty Administrator, you will be working through unpaid claims with various manufacturers and third party vendors, processing warranty and national account claims in a timely fashion in accordance with company and manufacturer guidelines. **Johnston Equipment offers our employees**: - Competitive compensation - Comprehensive Training and...


  • Mississauga, Canada KIA Motors Full time

    **Description** **The **Specialist, Warranty Counseling** will work proactively with the Kia dealer network in Warranty Management. The focus is on dealer support to improve administrative practices across all stores for claims processing that adheres to company policy & procedures while ensuring a fair settlement of claims with our dealer partners....


  • Mississauga, Canada KIA CANADA INC Full time

    At Kia, we live and breathe our slogan - Movement that inspires. Celebrating our 24th year in Canada, we are a young dynamic company with a fast-paced, collaborative, and innovative workplace culture. As we redefine the automotive industry's value, our award-winning products showcase the creativity and dedication of our diverse team, it takes a special group...

  • Warranty Assessor

    6 months ago


    Mississauga, Canada KIA CANADA INC Full time

    At Kia, we live and breathe our slogan - Movement that inspires. Celebrating our 24th year in Canada, we are a young dynamic company with a fast-paced, collaborative, and innovative workplace culture. As we redefine the automotive industry's value, our award-winning products showcase the creativity and dedication of our diverse team, it takes a special group...


  • Mississauga, Canada The Humberview Group Full time

    Cooksville Hyundai is looking for a **Receptionist & Warranty Administrator **to join our team in Mississauga. The **Receptionist **is the face of the dealership and works closely with all departments within the dealership and are knowledgeable in directing customers to the appropriate departments or team members. The **Receptionist** will also assist with...


  • Mississauga, Canada Zanchin Automotive Group Full time

    **Warranty Administrator** **Responsibilities**: - Prepare, process, record and reconcile warranty claims as per manufacturer policies & procedures - Maintains complete and accurate records for warranty claims - Hold any warranty claims that require manufacturer authorization - Arranges for parts to be shipped back to factory or distributor, or to be...

  • Warranty Manager

    7 months ago


    Mississauga, Canada KIA Motors Full time

    **Description** **The **Warranty Manager** oversees all warranty related activities at Kia Canada with a focus on the company interests in policy adherence and cost management, and in dealer support and customer satisfaction. As the Manager, it is critically important to lead a balanced approach with a focus on proactive actions in supporting our dealer...

  • Hcra Warranty Officer

    4 months ago


    Mississauga, Canada CNB Computers Inc. Full time

    Job Title: Tarion HCRA Warranty Officer Reports to: COO Location: BRAMPTON, ON Job Summary: We are seeking a highly organized and detail-oriented Tarion Warranty Officer to join our team. As a Warranty Officer, you will play a critical role in administering the Tarion warranty program, ensuring compliance with the Ontario New Home Warranties Plan Act,...


  • Mississauga, Canada KIA CANADA INC Full time

    The **Warranty Manager** oversees all warranty related activities at Kia Canada with a focus on the company interests in policy adherence and cost management, and in dealer support and customer satisfaction. As the Manager, it is critically important to lead a balanced approach with a focus on proactive actions in supporting our dealer partners to improve in...


  • Mississauga, Canada Marvin Canada Full time

    Marvin is a premier manufacturer of made-to-order wood, wood-clad, and fiberglass windows and doors. Offering unparalleled value with craftsman-quality construction, energy-efficient technology, and the industry's most extensive selection of shapes, styles, sizes, and options. At Marvin, we always strive to find better, more sustainable ways to enrich...


  • Mississauga, Canada Aramark Full time

    Aramark Canada is recruiting for a Bilingual Office Administrator. This is starting as a 6 month contract, with potential to be permanent based on performance and business needs. Reporting to the Director, Human Resources Operations, the Bilingual Office Administrator is responsible for supporting salaried time and attendance administration in Canada, with...


  • Mississauga, Canada TransferEASE Relocation Full time

    **Bilingual Relocation Administrator** TransferEASE Relocation Inc. is looking to hire a bilingual administrator to join our relocation team. The successful individual is: organized; can prioritize daily tasks; track service providers and adhere to strict timelines; meets critical deadlines and supports the day-to-day busy relocation operational team. You...


  • Mississauga, Canada Chubb Fire & Security Canada Corporation Full time

    _**The Chubb Fire & Security Difference...**_ - Service Excellence_ - Technology leadership_ - Focus on Quality_ - National Coverage_ - Single Point of Contact_ - A Name You Can Trust_ Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced...


  • Mississauga, Canada New Shah Impex Inc Full time

    Job Title: Bilingual Office Administrator (Mandarin and English) We are seeking a highly organized and detail-oriented Bilingual Office Administrator fluent in Mandarin and English, to join our team. As a Bilingual Office Administrator, you will be responsible for overseeing various operational tasks, including payment tracking, cash management, customer...