Bilingual Collections Administrator
7 days ago
_**The Chubb Fire & Security Difference...**_
- Service Excellence_
- Technology leadership_
- Focus on Quality_
- National Coverage_
- Single Point of Contact_
- A Name You Can Trust_
Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.
- **Role Summary**:_
Our Mississauga branch is looking for a **Bilingual Collections Administrator** role to assist the team and be responsible for a variety of credit and collections activities, including but not limited to:
- **Key Job Responsibilities**:_
- Preparing disconnect letters for delinquent accounts and sending them to the customers by registered mail
- Contacting the customers to ensure the invoices were received and confirming the payment process
- Completing admin and any other forms requested by the customer
- Conducting collections calls for due accounts as assigned.
- Managing large amount of incoming phone calls and follow up with customer
- Helping set up account on pre-authorized payment by calling the customers
- Contacting all customers with PAP rejects to update their payment information
- Any other collections duties as assigned
- **Qualifications**:_
- Post-Secondary Education with Business Administration or a related discipline.
- Minimum of 2+ years previous collections experience
- Bilingual French and English required
- **More about the position**:_
- High proficiency in Excel
- Excellent communication, interpersonal, and presentation skills
- Must possess strong analytical skills and sound business judgment
- Self-direction and organization skills critical to achieving month-end reporting deadlines
**Our offerings include**:
- Competitive compensation
- Employee Discounts
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
**Background Check Requirements**:
- Criminal Background Check
- Reference Check
We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Schedule:
- Monday to Friday
Application question(s):
- Are you Bilingual French and English?
**Experience**:
- Collections: 2 years (preferred)
Work Location: In person
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