Junior Relationship Coach
5 months ago
**ABOUT US**: Pinnacle of Man, a top personal-development company, helps men enhance their marriages through group-therapy intensive programs. We're hiring a dedicated and empathetic Junior Coach, which requires a fusion of Customer Success Manager (CSM) & Coaching responsibilities to offer the best possible experience for our clients throughout their journey. This is the perfect opportunity for anyone looking to help as much people as possible towards their path of self improvement.
**BENEFITS**: This full-time, 40-hour per week position offers great opportunities for growth, flexible work hours, and the ability to work remotely within a close-knit team that values learning and personal development.
**Responsibilities**:
**1. Community Engagement**
- Moderate the company's Facebook group to ensure a positive and supportive environment.
- Generate positivity posts regularly to keep the group engaged.
- Proactively interact with the Facebook group members.
- Finding new ways to provide value to our customers is always encouraged
**2. Client Management**:
- Ensuring every single client has been taken care of properly (daily)
- Handle potentially challenging refund calls with sensitivity and professionalism.
- Conduct client testimonial calls to gather feedback and success stories.
- Proactively reach out to inactive clients or those who missed onboarding calls.
- Manage premium and challenging client relationships ensuring their needs are met and concerns addressed.
**3. Content Creation & Distribution**:
- Craft a weekly newsletter to be distributed every Monday.
- Develop engaging short video content relevant to the audience.
- Host live group calls two-three times per week (or more).
**4. Coaching**:
- Learn and employ the company's coaching techniques to handle spillover calls.
- Moderate group coaching calls daily.
**5. Administration & Support**:
- Provide tech support to clients in need.
- Share weekly surveys to gather client feedback.
- Review messages for other CSMs, offering guidance where necessary.
- Log into the Josh Hudson FB profile to manage and respond to all DMs.
- Host weekly live message review meetings for CSMs.
- Keep a record of clients attending the group coaching sessions each week.
**Key Performance Indicators (KPIs)**:
Ensuring perfect onboarding for all clients which will result in high client retention and engagement levels within the Facebook group.
Efficiency and accuracy in CRM onboarding reviews.
Positive engagement metrics on positivity posts and weekly newsletters.
Client satisfaction scores from tech support, CLC reviews, and coaching calls.
Number of active and semi-active clients managed.
Subjective feeling from the head of the department that you're responding in timely manner and taking care of all your responsibilities on time.
Attendance and engagement levels in group coaching calls and CLC reviews.
**Required skills**:
- Psychology background or coaching certificate preferred but not mandatory.
- Excellent written and spoken English (fluent/native, small accent -acceptable).
- Computer / Digital literacy.
- Natural ability to give advice based on the program and intuition.
- High empathy and genuine love for helping people. - Organization & management skills.
- Reliability and attention to detail.
- Ability to analyze the root of clients' issues.
- Live chat, customer success or remote work experience preferred (not required).
- Ability to work in US hours.
**To apply, please complete the following steps**:
- Record a 2-minute video introducing yourself, discussing your experience, and explaining why you're the perfect fit for this role. Upload your video to Google Drive, making sure to **enable share with everyone**. Please provide the link as the response to the following screening questions.
- Write a motivational letter addressing the following questions **NOTE: Applications without this motivational letter WILL NOT BE CONSIDERED**:
a. How would you encourage a client to revise a poorly drafted letter to his wife?
b. How would you help a self-centered client understand his wife's behavior?
c. How would you assist a client in navigating a lack of physical intimacy with his wife?
- Make sure to NOT use AI (ChatGPT), we will immediately disqualify you
We look forward to reviewing your submissions and potentially welcoming you to our growing family. Good luck
Pay: $3,020.00-$4,020.00 per month
**Benefits**:
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Do you have any personal or professional experience dealing with marriages, marriage counseling, divorce etc?
- Have you recorded your 1-2 minute Intro Video? Please paste the link here. Any link will do (Loom, Google Drive, etc)
- do you have any experience that would be of help regarding the Customer Service/Community Management responsibilities?
Work Location: Remote
-
Junior Coach
5 months ago
Remote, Canada Pinnacle of Man Full time**ABOUT US**: Pinnacle of Man, a top personal-development company, helps men enhance their marriages through group-therapy intensive programs. We're hiring a dedicated and empathetic Junior Coach / Customer Success Manager to support clients throughout their journey. This full-time, 40-hour per week position offers great opportunities for growth, flexible...
-
Adhd Coach
4 months ago
Remote, Canada Evoke Learning Full time**ADHD Coach (Remote)** Evoke Learning is seeking an ADHD coach with cognitive behavioural therapy (CBT) certification to join the team. This is a part-time independent contractor position. The ADHD coach plays a crucial role in helping high school and postsecondary studentsovercome their challenges and reach their full potential by addressing the...
-
Junior Account Executive
5 months ago
Remote, Canada Sched Full time**Level up your sales career with Sched: Junior Account Executive** We empower businesses to create impactful events through innovative software and exceptional customer service. We ignite growth by building strong relationships, uncovering hidden needs, and transforming prospects into raving fans. **Do you crave the thrill of the hunt and the satisfaction...
-
Sales Performance Coach
4 weeks ago
Remote, Canada United City Yachts Full timeYacht Sales Manager Job DescriptionWe are seeking an experienced and skilled Sales Manager to join our team at United City Yachts. The ideal candidate will have a proven track record of success in sales management, with a strong focus on lead generation, relationship building, and deal closing.Key Responsibilities:Develop and implement sales strategies and...
-
Sales Performance Coach
4 weeks ago
Remote, Canada United City Yachts Full timeYacht Sales Manager Job DescriptionWe are seeking an experienced and skilled Sales Manager to join our team at United City Yachts. The ideal candidate will have a proven track record of success in sales management, with a strong focus on lead generation, relationship building, and deal closing.Key Responsibilities:Develop and implement sales strategies and...
-
Real Estate Sales Coach
5 months ago
Remote, Canada Endgame Coaching Full time**Are you a top-performing realtor ready to share your winning strategies and scale your impact?** Endgame Coaching is searching for experienced realtors like YOU to join our exclusive network. We're not just offering a job; we're providing the launchpad to build your own thriving coaching business. **Skip the Startup Grind, Thrive with Endgame's...
-
Sales Performance Coach
4 weeks ago
Remote, Canada United City Yachts Full timeYacht Sales Manager Job DescriptionWe are seeking an experienced and qualified Sales Manager/Coach to join our team at United City Yachts. The ideal candidate has deep experience with the entire sales process, excelling at lead generation, relationship building, and deal closing.Key Responsibilities:Setting sales goals and targets for the teamDeveloping and...
-
Sales Performance Coach
4 weeks ago
Remote, Canada United City Yachts Full timeYacht Sales Manager Job DescriptionWe are seeking an experienced and qualified Sales Manager/Coach to join our team at United City Yachts. The ideal candidate has deep experience with the entire sales process, excelling at lead generation, relationship building, and deal closing.Key Responsibilities:Setting sales goals and targets for the teamDeveloping and...
-
Student Success Coach
5 months ago
Remote, Canada Brightside Learning Full time**Become a Brightside Coach** **Position Overview** - Manage a caseload of students and their families by developing and implementing intervention plans in the areas of academics, executive functions and routines - Develop and implement strategies to support student empowerment, executive function development, and self-advocacy skills - Communicate with the...
-
Student Success Coach
5 months ago
Remote, Canada Brightside Learning Full time**Become a Brightside Coach** **Position Overview** - Manage a caseload of students and their families by developing and implementing intervention plans in the areas of academics, executive functions and routines - Develop and implement strategies to support student empowerment, executive function development, and self-advocacy skills - Communicate with the...
-
Substance Use Health Coach
4 months ago
Remote, Canada ALAViDA Health Ltd. Full timeCompany Overview: LifeSpeak Inc. is the leading whole-person wellbeing solution for employers, health plans, and other organizations. LifeSpeak Inc.’s suite of digital solutions allows organizations to provide best-in-class content and expertise at scale, empowering individuals to live their healthiest lives. As the parent company to LIFT Digital, ALAViDA...
-
Junior Corporate Travel Agent
4 months ago
Remote, Canada Inspired Travel Group Full time_Junior Corporate Travel Agent _ **Overview** An amazing, yet rare, opportunity currently exists for an experienced corporate travel agent to join our dynamic team, in the role of Junior Corporate Travel Consultant (JCTC). This golden opportunity will provide the ideal oppurinity to assist our Senior Corporate Travel Agents in day to day operations. This...
-
Junior Ghs
5 months ago
Remote, Canada ERA Environmental Management Solutions Full timeERA-EHS is a world-leading developer of Environmental, Health and Safety (EHS) software for manufacturers across a broad range of industries, particularly the automotive, chemical, and petroleum sectors. We invent and develop software solutions to help manufacturers across the world track, report, and reduce their environmental footprint. Our base of...
-
Workplace Psychological Health
5 months ago
Remote, Canada go2HR Full time**Workplace Psychological Health & Safety (PH&S) Coach** **Position Location**:Remote - preferably located in BC's Southern Interior (Thompson/Okanagan) go2HR is BC‘s tourism and hospitality human resource and health and safety association. Our purpose is to drive strong workforces and safe workplaces that deliver world-class tourism and hospitality...
-
Sdr Manager
5 months ago
Remote, Canada Passport Full time**About Passport**: Our goal is to help brands reach their global potential by building the #1 international eCommerce enablement solution for DTC brands. **About the role**: As an SDR Manager, you play the crucial role of hiring, onboarding, training and developing high potential SDRs. You’ll empower an established, motivated team & fine tune ways to...
-
Account Supervisor
5 months ago
Remote, Canada BAM Strategy Full time**OVERVIEW** The Account Supervisor is responsible for keeping projects moving on a day-to-day basis, establishing strong relationships with clients and supporting Digital Producers to ensure executional excellence. The Account Supervisor is a thinker, problem-solver, strong communicator, extremely organized with exceptional attention to details. **WHAT...
-
Sdet Lead
4 months ago
Remote, Canada fusionSpan Full time**fusionSpan** is a dynamic, fast-paced organization. We are a team of highly committed individuals who are inspired by the role technology plays in society. **_ This position is 100% remote across the US and works in EST timezone_** The QA Lead Engineer will guide and lead us into building and maintaining a framework for UI and Unit testing, will act as a...
-
Health Coach
5 months ago
Remote, Canada sanoLiving Inc. Full timeChanging the way, we heal and help women. sanoMidLife, a service of sanoLiving Inc., is changing, celebrating, and empowering women’s health needs and choices nationwide. Created by a diverse team of women, clinicians, and researchers. The sanoMidLife service offers an end-to-end, inclusive, virtual health center for all our unique health, wellness, and...
-
Experienced Bilingual
5 months ago
Remote, Canada American Express Global Business Travel Full timeAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. As a VIP Travel Consultant for...
-
Operations Admin
5 months ago
Remote, Canada Jonas Software Full time**JOB RESPONSIBILITIES** Reporting to the Operations Manager, the core responsibilities of the position are to: - Complete and maintain training schedule - Communicate with clients and build relationships - Coordinate & Schedule tasks and events - Work closely with the implementation team to ensure all tasks are completed on time and on schedule - Process...