Manager, Underwriting

6 months ago

Remote, Canada The Commonwell Mutual Insurance Group Full time

**Job title**: Manager, Underwriting

**Job Location**: Remote

**Who we are**:
The Commonwell Mutual Insurance Group is not just another insurance company; we are a P&C Mutual company with solid grass roots within our community. We’re proud to be a leader within the P&C industry offering a Mutual experience rich with history, opportunity and exceptional customer service. We are committed to profitable growth, team development, ingenuity, build on strong connections in our remote first work environment. We encourage a work-life balance and we are serious about what we do.

**Our promise to you**:
Here at The Commonwell, we are all about _**Protecting Individuals, Together **_Our vision is to continue to build an environment that develops and attracts the very best by empowering everyone to foster a workplace where everyone can perform at their very best, be their authentic self and bring their whole self to work.

**The Opportunity**:
Reporting to the Director, Underwriting, the incumbent is responsible for managing the Operational Underwriting & Loss Prevention teams through the assigned leaders of each respective line of business. The incumbent has shared accountability with CMIG’s collective leadership team in the successful execution of company goals, business plans and strategy. The incumbent is accountable for achieving profitable revenue targets and overseeing the Underwriting leadership team to achieve maximum results in operational efficiencies, and performance.

In co-ordination with the Director, Underwriting, the incumbent will support corporate decisions on the approach to the Underwriting handling philosophy. Further, the incumbent will champion and manage underwriting leadership through effective performance management, change management and optimization while driving continuous improvement initiatives, frontline accountability, and exceptional member service.

**Who you are**:

- Ability to build and maintain active and trusting working relationships with all functional units of the organization
- You will have a strong ability to effectively recognize and manage interpersonal communication needs
- You will have the ability to work as part of a cross-cultural team including flexibility in supporting multiple locations when necessary
- You will have excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation
- You will have excellent people and managerial skills to support the development and mentorship or junior staff

**How you will create an impact**:

- Supports, in coordination with the Director, Underwriting, the development of a vision, strategy, and direction to the Underwriting (including Field Underwriting) and Loss Prevention teams to ensure the development of a high performing team that is aligned to the business priorities
- Participates in coordination with the Director, Underwriting, the development of departmental budgets and operates within the delegation of authority, managing leaders of each respective team to further align to budget requirements
- Owns the organizational image as a figurehead in community initiatives and while representing the company
- Leads the enhancement of sustainable employee engagement index scores through effective communication, recognition, and authentic leadership
- Embraces the core values and principles of the organization, demonstrating these in relationships with team members, colleagues, members, brokers/agents and other stakeholders of the business
- Actively participates in organizational leadership meetings, initiatives and industry functions relating to our strategic priorities
- Manage the Underwriting team’s capacity to maintain industry leading Service Level Agreements directly impacting CMIG’s distribution force and members. This includes developing and leading the successful execution of mitigation plans
- Overseeing, managing, and coaching an engaged and an effective Underwriting team through talent development, performance management and succession planning
- Leads and performs quality assurance audits on leader level transactions, while measuring and monitoring progress
- Ensures compliance with Internal Risk and Audit controls by managing leader level quality assurance audits on front line team members by tracking results and building mitigation action plans to address operational risk
- Manages department’s annual Operating Expense (OPEX) Budget
- Drives employee accountability, continuous improvement, standardization, and process efficiencies in ongoing leadership routines
- Builds strategies and culture centered around the ease of our members and clients to do business with us, increasing the likelihood for them to recommend CMIG
- Builds and maintain strong working relationships with all levels of leadership and employee’s and use influence and negotiation skills to gain support, achieve consensus and foster engagement
- Leads key initiatives within Underwriting and Loss Prevention t

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