Client Relations Coordinator

5 months ago

Markham, Canada Intact Service Centre Full time

Drive your career. Accelerate your success

Our **Intact Service Centre **has a unique and exciting opportunity for a motivated **Client Relations Coordinator **to join their team in **Markham, ON. **Are you interested in a customer focused career? This opportunity might be perfect for you.

Markham consistently ranks as one of the best places to live in Canada due to its high quality of life. The city has numerous parks, trails, and green spaces, providing opportunities for outdoor activities year round.

**What does it take for consideration at Lift Auto Group?**
- Previous administrative experience
- Previous customer service experience
- Previous experience in collision repair industry is an asset
- Strong customer service, computer skills and attention to detail required
- Ability to manage multiple tasks in a fast paced work environment required
- Valid drivers license required

**Responsibilities**:
Reporting to our highly experienced Location Manager, your duties will include:

- Greet and make customers feel welcome from the moment they enter the shop.
- Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
- Training on Nexsyis program for receiving, and invoicing. Return and obtaining credits in timely manner.
- Tag and neatly store parts on shelves ensuring parts numbers are organized and accounted for.
- Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
- Demonstrate superior communication skills, both in person and over the phone.
- Possess a professional and positive attitude with well-developed problem-solving skills.

**We offer stability and authentic career opportunities. **Most importantly, we care deeply for our people. Our team is important to us, so it is vital that you fit seamlessly with our existing crew. We offer a compensation structure that is complimentary to your experience, investment in your training. If you pride yourself on your excellent work record and have an energized attitude, we are looking for you

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person

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