Catering and Events Specialist

3 weeks ago

Mississauga, Canada Mississaugua Golf & Country Club Full time

**About us**
The Mississaugua Golf and Country Club is one of Canada’s top private all-season golf clubs, with a diverse membership of 1,400 members and an outstanding Tier One golf course famous for its excellence. The Club has played host to numerous premier events, including six Canadian Opens.

Founded in 1906, MG&CC is a year-round private club that offers golf, curling and tennis, dining, fitness, and social amenities. Our Tudor Clubhouse is a spectacular venue for casual and fine dining, banquets, weddings, and various social events and functions.

**Position Summary**:
Mississaugua Golf and Country Club is seeking an experienced, creative, and self-motivated
** Catering and Events Specialist** to join our Catering and Events Department as soon as possible. The Catering & Events Coordinator is responsible for the successful planning and execution of events, in accordance with the Club’s high standards. As the key liaison between members/guests and the Club’s various departments, this position coordinates and contracts event space, arranges event details, and maintains budgeted revenues.

**Key Responsibilities**:

- Responsible for achieving catering revenue targets and maximizing event space/function room capacities.
- Accountable for booking and increasing event business through the development of new business, retention of previous business, and active follow-up of existing inquiries and leads.
- Quote and negotiate pricing within established parameters and process contracts.
- Maximize event success by assisting event organizers with menu selection, room arrangements and recommending other services based on anticipating needs, and recognizing opportunities to up-sell.
- Collaborate with other departments (kitchen, dining room, etc.) to ensure all aspects of the event and any changes are communicated to the appropriate individuals/teams.
- Create event budget, manage against the budget, and report event profit/loss figures.
- Assist in the coordination of annual/regular Club events including wine dinners, Christmas parties, mother & daughter tea, Family Bingo, holiday parties, employee events, etc.
- Design creative communications, including; event marketing kits/packages, posters, signage, menus, invitations, etc.
- Responsible for designing, maintaining, and printing of all Club menus including Banquet Packages and all A La Carte Dining menus.
- Assist with the maintenance of the POS system (JONAS) including but not limited to ensuring all menu items are updated.
- Ensure that appropriate space is blocked to maximize sales potential, accommodate guests' requirements and minimize labour costs.
- Source and maintain strong relationships with reliable and cost-effective suppliers ie. music and entertainment, flowers, linens & decorations, etc.
- Communicate and organize any special arrangements upon the client's request.
- Promote and sell club food and beverage services by responding to member and non-member inquiries.
- Respond to seasonal fluctuation in business with the appropriate volume of sales activity including networking, communications to target markets, and lead lists.

**Requirements**:

- 3+ years of catering/events planning experience + Events Management Certificate.
- Experience in the Private Club culture is an asset.
- Wedding planner certification is an asset.
- Experience with JONAS Point of Sale system and specifically Jonas Activity Management module an asset.
- Knowledge and passion for providing an exceptional experience, including effective menu design and events that elicit a “wow”.
- Strong negotiation skills to ensure client needs/expectations are met and exceeded while maximizing revenues and spotting up-sell opportunities.
- Collaborate with team members and share information with other departments.
- Ability to work independently and maintain a positive attitude within a busy environment.
- Strong commitment to professional and responsive service with the ability to deal effectively and professionally with difficult individuals.
- Communicates effectively, ensuring all details and related logistics are communicated to the appropriate individuals/departments ensuring a seamless event.
- Ability to build and maintain strong business relationships with internal & external stakeholders.
- Proactively identify problems and innovates solutions to challenging situations.
- Superior organizational skills to manage tight timelines and conflicting priorities.
- Focused on delivering high levels of member service and responding to all inquiries/requests in a professional manner and with a sense of urgency.
- Strong working knowledge of hospitality industry practices, methods, and techniques.
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
- Exceptional conflict resolution, negotiation, and objection-handling skills.
- Able to maintain confidentiality/privacy of information.
- Full-time hou

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