Customer Service Adviser
2 weeks ago
Education: Bachelor's degree
- Experience: 2 years to less than 3 years
**Work setting**:
- Urban area
- Business sector
- Private sector
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Receive payments
**Computer and technology knowledge**:
- Database software
- Internet
- MS Excel
- MS Word
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
**Workplace information**:
- Remote work available
**Long term benefits**:
- Other benefits
**Other benefits**:
- Learning/training paid by employer
- Team building opportunities
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 35 hours per week
-
Customer service advisor
2 weeks ago
Centre-du-Québec-Ouest (Saint-Bonaventure), Canada Soucy Full timeWHAT TO EXPECT The main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous service and support to customers. He is involved in the...
-
Customer Service Associate
1 week ago
Québec City, Canada The Home Depot Canada Full timePart-Time, Temporary Roles availableOur Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance. Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience for the customer....
-
Customer Experience Associate
4 weeks ago
Québec, Canada TD Bank Full time403810BR Retail Banking - Customer Service Montreal, QC March 22, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...
-
Customer Experience Associate
4 days ago
Québec, Canada TD Bank Full time411541BR Retail Banking - Customer Service Montreal, QC June 12, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...
-
Customer Service Agent
2 weeks ago
Québec, Canada Soucy Full timeHERE'S HOW YOU'LL CONTRIBUTE TO THE COMPANY'S SUCCESS! You'll be joining an innovative company with more than 215 employees, international reach and still growing after 50 years! WHAT WILL YOU DO WITH YOUR TIME? As a Customer Service Agent, you'll take care of all the customer requests for which you're responsible. From order entry to sales analysis,...
-
Customer Success Manager
4 weeks ago
Québec, Canada Applied Software Technology Full timeCanada - Montreal - Sales - Regular Full-Time - 1542 **Job Description**: **About Graitec Group** GRAITEC Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance...
-
Customer Service Agent
4 weeks ago
Québec, Canada Groupe Énergie BDL Inc Full time**Summary**: **Responsibilities**: - Answer incoming calls from customers regarding technical service or delivery needs. - Take advantage of each incoming call to analyze needs and propose appropriate solutions to customer satisfaction. - Be attuned to client's needs and resolve issues - Offer customized solutions to client requests - Collaborate in...
-
Customer service
1 week ago
Québec City, Canada GROUPE NB GROUP Full timeNO. RÉFÉRENCE 8664 TITRE DU POSTE Customer service CRITERES RECHERCHES LANGAGE Français Anglais INFORMATIONS SUPPLÉMENTAIRES Date de parution 2024-05-08 Type de contrat Contractuel Date d'entrée en fonction 2024-03-31 Date de fin 2024-05-08 Lieu Québec Fonction Service à la clientèle NO....
-
Customer Service Coordinator
4 days ago
Québec, Canada CMA CGM (Canada) Inc. Full time** DESCRIPTION** - Process the flow of information related to Canadian shipments to ensure that cargo is released or delivered to the consignee as fast and efficiently as possible. **ESSENTIAL DUTIES & RESPONSIBILITIES** - Act as primary contact for Internal and External parties. - Address the root cause with necessary stakeholders to resolve and prevent...
-
Head of Customer Service
4 weeks ago
Québec, Quebec, Canada Boardwalk Full timeBoardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. Boardwalk recognizes our Associates as our most valuable asset. We are...
-
Sales & Customer Service Associate
7 days ago
Québec, Canada Groupe AGF Full timeJob description Do you know AGF Rebar? AGF rebar is a division of the AGF Group, a Canadian leader in the supply and installation of reinforcing steel since 1948. AGF group is a Canadian-based company with activities in 10 countries. We specialize in rebar and have participated in many high-end projects like windmills, bridges, hospitals, sports...
-
Technical Service Representative
1 week ago
Québec, Canada AkzoNobel Full timeTechnical Consultant – Marine and Protective Coatings Compensation: $95,000.00 to $105,000.00 annual base salary 15% Bonus based on personal and corporate performance. Vehicle Allowance of $800/monthly + KM reimbursement 3 weeks’ vacation + 5 personal/Sick days + company determined floater days. Pension Plan Benefits including Drug, Medical, Life...
-
Customer Experience Associate- Montreal- Est
4 days ago
Québec, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Service Leader
4 weeks ago
Québec, QC, Canada Boardwalk Full timeBoardwalk provides Canadians with a quality, comfortable, home living experience. Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and...
-
Head of Customer Service
4 weeks ago
Québec, QC, Canada Boardwalk Full timeBoardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. Boardwalk recognizes our Associates as our most valuable asset. We are...
-
Customer Service Advisor
1 week ago
Québec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
PSO (Customer Service) Engineering
2 weeks ago
Québec, QC, Canada SpaceBridge Inc. Full timeSpaceBridge is currently looking for a Satellite Support Engineering to join our team in Montreal, Quebec. The chosen candidate will be responsible for the maintenance and troubleshooting support to our Hub Customers, integration and testing of our Hub products, and validation support for new products and features. Responsibilities: Customer Support Staff...
-
Customer Service Technician
4 weeks ago
Québec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Agent, Customer Service
1 day ago
Québec, Canada EspaceProprio Full timeWelcome home ! At EspaceProprio, we believe that work is more than a job; it's a place of fulfillment. We create opportunities for everyone to realize their potential and grow with us, while transforming the industry. We help current and aspiring homeowners take on and carry out their real estate projects with confidence. We provide quick access to a...
-
Customer Service Specialist
2 weeks ago
Québec, Canada Robert Half Full timeNotre client dans le secteur des assurances collectives est à la recherche d'un Représentant de service principal (100% télétravail). Le poste peut payer aux alentours de 85 000$ selon l'expérience, offre des opportunités de croissance, des avantages sociaux et REER, et 4 semaines de vacances. Exigences du poste • Au moins 5 ans d’expérience...