Customer Service Agent

2 weeks ago


Québec, Canada Soucy Full time

HERE'S HOW YOU'LL CONTRIBUTE TO THE COMPANY'S SUCCESS You'll be joining an innovative company with more than 215 employees, international reach and still growing after 50 years
WHAT WILL YOU DO WITH YOUR TIME? As a Customer Service Agent, you'll take care of all the customer requests for which you're responsible. From order entry to sales analysis, delivery follow-up, complaint recording, corrective action follow-up and customer relations. In collaboration with the planning, production, quality and business development departments, you are the voice of the customer within the company. In a nutshell, here's what you'll be doing: Enter orders into the system and carry out any necessary follow-up
Process development requests/submissions;- Forward complaints to the quality department and follow up with customers to ensure their satisfaction
Monitor and analyze customer sales (volume and $) and act proactively accordingly;- Contribute actively to the business relationship established and/or to be developed
Represent and support customers in continuous improvement projects



  • Québec City, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores. Benefits offered: Generous employee discounts Exclusive deals at partner companies Continued training Employee and Family Assistance Program Group insurance...


  • Québec City, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores. Benefits offered: Generous employee discounts Exclusive deals at partner companies Continued training Employee and Family Assistance Program As a customer...


  • Québec, Canada Groupe Énergie BDL Inc Full time

    **Summary**: **Responsibilities**: - Answer incoming calls from customers regarding technical service or delivery needs. - Take advantage of each incoming call to analyze needs and propose appropriate solutions to customer satisfaction. - Be attuned to client's needs and resolve issues - Offer customized solutions to client requests - Collaborate in...


  • Québec, Canada Air Inuit Full time

    **POSITION OVERVIEW** **DUTIES AND RESPONSIBILITIES** - Ensure irregular operations coordination in regards to customer service; - Rebook passengers in case of bad weather or operational circumstances; - Answer queries from customers concerning flight loads and service quality; - Organize group reservations and different trips for tournaments and other...


  • Québec, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Boarding Agent

    4 weeks ago


    Québec, Canada Bota Bota Full time

    At Bota Bota, we work tirelessly to create the best customer service experience. Our clients are our ‘raison d’être’, and we strive to do all that we can to assure that each visit is peaceful, enjoyable, comforting and exceeds all expectations! These principles are applied at every level of the organization and that is why we are always looking for...


  • Québec, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Québec, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Centre-du-Québec-Ouest (Saint-Bonaventure), Canada Soucy Full time

    WHAT'S IN STORE FOR YOUYour main mandate will be to collaborate with the Director and the sales department to ensure follow-up and management of orders and complaints, and to ensure quality communication between the company and its customers.In short, here's what you'll be doing with your time:Provide and forward quotations to customers, as well as all the...


  • Québec, Canada Centre de services scolaire du Chemin-du-Roy Full time

    **Agente ou agent de développement** **Centre administratif, Services éducatifs** **Supérieure immédiate: Sophie Houle, directrice des Services éducatifs** **Poste régulier à temps complet, 35 h/semaine** **Concours 2023-2024-RH-P-11** **Affichage interne et externe** En te joignant à notre équipe du Centre de services scolaire du...


  • Québec, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Québec, Canada WinWin Solutions Full time

    _Note : _ _merci de comprendre que cet emploi ne s'exerce seulement qu'en présentielle. _ WinWin Solutions est une entreprise en pleine expansion basée à Montréal qui se spécialise dans le marketing et le service à la clientèle. Travailler chez WinWin Solutions c’est offrir une expérience inégalable à nos clients. Tous nos agents au service à...


  • Québec City, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores. Job description: I am my Department Manager’s right hand and I’m a reference in terms of customer service and sales. The employees in the department can count on...


  • Québec City, Canada Harris Computer Full time

    Description ​ Spécialiste en support client / Customer Service Agent ****English will follow**** ACCEO Solutions cherche un spécialiste en support client pour joindre notre équipe support clientèle. Les principales responsabilités de l'agent du service à la clientèle sont de répondre aux appels des clients concernant nos produits. Vous...


  • Québec, Canada ÉCOLE DE CONDUITE TECNIC Full time

    **Agent(e) service à la clientèle** Vous verrez, c’est gratifiant de faire la différence auprès des jeunes dans un moment charnière de leur vie! **En devenant agent(e) service à la clientèle chez Tecnic**: - Jouez un rôle essentiel, au sein de notre entreprise, en conseillant nos clients ; - Travaillez dans une ambiance chaleureuse ; -...


  • Québec City, Canada Desjardins Full time

    As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business relationships. You have the latitude and are called upon to take charge of the immediate needs of members and clients by offering simple and rapid solutions in terms of...

  • Advisory Agent

    4 weeks ago


    Québec, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Québec, Canada Abat Extermination Full time

    _**Abat Extermination**_ est l’un des plus grands noms dans la gestion parasitaire à Québec ! Le service à la clientèle et la gestion de dossiers administratifs t’intéresse? L’équipe est à la recherche d’agents au service à la clientèle. Nous avons deux postes de disponibles: - Agent aux soumissions - Agent au service...


  • Québec, Canada Curateur public Full time

    **AGENTE OU AGENT DE SECRÉTARIAT** Processus de sélection - Recrutement E22120SRS056026200009 Le Curateur public cherche à pouvoir un emploi occasionnel d’une durée de deux (2) ans au Service de la gestion des patrimoines de la Direction de l'administration des patrimoines au 500, rue Sherbrooke Ouest à Montréal. L’entrée en fonction est...


  • Québec, Canada Ministère de la Sécurité publique Full time

    **Agente ou agent de probation*** **Un emploi régulier est à pourvoir au 484, rue Hôtel-de-ville bur 206, à Chandler.** **Ministère de la Sécurité publique **:Sous-ministériat des services correctionnels (SMSC) -- Direction des services professionnels correctionnels Gaspésie-Îles-de-la-Madeleine (DSC). L’employé pourrait être autorisé à...