Sales & Customer Service Associate
1 month ago
Job description Do you know AGF Rebar? AGF rebar is a division of the AGF Group, a Canadian leader in the supply and installation of reinforcing steel since 1948. AGF group is a Canadian-based company with activities in 10 countries. We specialize in rebar and have participated in many high-end projects like windmills, bridges, hospitals, sports complexes, commercial and residential buildings, and other infrastructures.
The primary role of the Sales & Customer Service Associate is to assist the sales department with small to medium-sized jobs as well as receiving and processing rebar orders and counter sales. The secondary mandate of the Junior Sales Associate is to assist the production manager and the department in the day-to-day functions to facilitate scheduling, fabrication, and delivery to our project sites.
What we offer:
Complete range of social benefits;
Employer matching RRSP;
Annual wage increases and annual bonus;
Dynamic and friendly work environment in a constantly growing industry;
Family-owned company with a global presence;
Corporate discounts (ski resorts, golf, car rentals, furniture stores, etc.);
Physical activity reimbursement program.
Main Responsibilities:
The Sales & Customer Service Associate will price projects in Oracle CRM according to predetermined deadlines;
Assist clients with their rebar orders and handle counter sales;
Respond to phone calls regarding counter sales, including inquiries from walk-in customers and others;
Receive and process sales orders, bar lists, and tags;
Act as a backup for the Customer Account Representative/Sales Associate;
Conduct follow-ups for delivery and pick up;
Support the production manager and scheduler in their daily tasks;
Handle material receipts.
2 to 3 years experience in sales or customer service;
High School or Professional Diploma or equivalent combination of education and experience;
Proficiency with Excel and strong computer/IT skills;
Great communication skills and strong multitasking abilities;
Speaks French (an asset)
Ability to read basic drawings (asset).
The AGF Group welcomes and encourages applications from people with disabilities, visible minorities, and women. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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