Winter Adventure Guide- Seasonal- Part/Full Time

2 months ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)
**WHAT'S IN IT FOR ME?**

Resort Perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Alterra Mountain Passes for your family
- Discounts on Blue Mountain Lift tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more

**Hourly**: $17.70/hr

Part & Full-Time hours available

**Start**: Mid December
- March 16th, 2025

The Mountain Adventures Guide, with a focus on guest and employee safety, operates a variety of Winter-season Mountain Adventures, including but not limited to, the **Tube Park, Skate Trail, and Netted Adventure. **The incumbent provides a high quality and memorable experience for the guest through polite, professional, and engaging conversation.

**WHAT WILL I BE DOING?**
- Maintain a neat and professional Adventure area. Ensure proper care and tidiness of all Adventure equipment; ensure that the physical environment is free of debris
- Maintain a safe Adventure area. Removes snow and ice from Adventure area; tests/inspects surface areas and nets per standard procedures, keeps accurate inspection logs, reports issues to leadership team, monitors/aligns the behaviours of guests in accordance to safety rules and regulations etc.
- Works with the guest to provide an exceptional experience
- Controls the flow of guests to reduce wait times and increase safety, provides insights and information on activities across the full Resort, helps guests put on equipment (helmets, skates etc)
- Sell and/or scan guest tickets; ensures that tickets are visible, properly fastened and have not expired.
- Communicates openly and actively with peers, leaders and sales (Guest Services or cashiers) with respect to equipment inventory + distribution, queue management, capacity maximums etc.

**WHAT DO WE NEED FROM YOU?**
- The ability to work outside in all weather conditions.
- Past customer service experiences an asset.
- Knowledge of skating an asset.
- Physically capable of shoveling snow.
- Working at heights (Netted Adventure)
- Daytime and evening shifts Sunday - Saturday. Must be able to work weekends and holidays.
- Have access to reliable transportation to get to the resort
- Ability to use point of sale systems.

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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