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Retail Business Manager

4 months ago

Toronto, Canada Rogers Communications Full time

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes. From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed. We offer Canada’s largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

Are you up for the challenge? If so, consider the following opportunity:

- The role of** Small Business Retail Sales Manager** will be responsible for driving small business sales through all retail channels (corporate, dealer, partner) within their territory. A territory could include Southwestern Ontario, GTA-Central and Northeastern Ontario. Focused on providing store support, regional program management, building local small business sales networks and supporting local business centers with all be part of this role.

Influencing mindshare in both direct and indirect channels is the core of this role, so an ability to work well with different channels and understand competing objectives within the channel is a key component to success in this role.

Finding new ways to drive results with prospecting programs, incentives, and providing recommendations on ways to create new programs that will support regional sales objectives back to head office with also be expected from this individual.

**What you'll be doing**:

- Working directly with front line staff and Regional Managers to ensure mindshare, competency and support are available and an area of focus for our sales representatives
- Liaise between the head office program managers to ensure localized pricing, marketing and support issues are raised and resolved in a timely manner to support hitting sales objectives
- Communicate all relevant information from head office to the from line organization and manage all inquiries and escalations back into head office
- Support targeted or regional programs in wireless and business cable to increase market share and revenue share for the retail channels
- Help develop new Rogers Business Centers and launch plans for regions

**What you'll bring**:

- Post-secondary degree, preferably in Business
- Minimum of 5 years of experience in sales preferably (retail) in the Telecommunications industry
- Experience working with a sales quota and commission structure in past roles
- Highly motivated sales professional with experience influencing indirect partners is a huge asset
- Strong oral and written communications skills
- Strong problem solving and analytical skills
- Proficient in Excel, MS Access, PowerPoint
- Strong attention to detail
- Strong organizational and time management skills to meet deadlines and handle changing priorities
- Strong work ethic, ability to work both independently and with teams

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Compose

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 50%
Posting Category/Function: Sales & New Business Development
Requisition ID: 282991

Together, we'll make more possible, and these six shared values guide and define our work:

- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment

Posting Notes: Corporate